Head Waiter/Waitress
تفاصيل الوظيفة
ABOUT US
The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.
It is the first international outpost of the celebrated and historical private members' club, established in 1863 in Mayfair, London. The Club's membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.
A lifestyle for our members. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.
WHAT WILL YOU DO
Your main duties and responsibilities are:
Take orders and deliver food dishes following the department Standard Operating Procedures.
Promote sales and build up good relationships with members and guests, ensuring a positive and lasting guest experience by obtaining direct feedback.
Provide coaching and motivation to team members in all aspects during service, ensuring all guests receive the best possible level of service, care, and knowledge.
Handle requests, enquiries, and complaints in a professional and courteous manner.
Liaise with the kitchen regarding all food-related issues, and with the reception team on all guest-related information, preferences, and return time.
Ensure that all crockery, cutlery, and any other objects and equipment needed for service are prepared and available.
Ensure that the outlet is clean and presentable throughout the opening times.
Monitor the daily checklist and ensure all opening and closing duties are completed.
WHAT WE ARE LOOKING FOR
The successful candidate will have the following experience and skills:
Minimum 2 years' experience in the same or similar role in luxury hotels or fine dining restaurants.
Excellent level of English, written and spoken.
Knowledge of Food and Beverage applications.
Strong organisational and time management skills with a high degree of flexibility.
Excellent team management, communication, and listening skills.
Demonstrate integrity in all dealings and maintain a high level of confidentiality.
Ability to work long shifts and stand for an extended period of time.
THE BENEFITS
The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.
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