الصفحة الرئيسية الإمارات العربية المتحدة Mandarin speaking Application Support Specialist - Relocation to Malta (Europe)

الصفحة الرئيسية الإمارات العربية المتحدة Mandarin speaking Application Support Specialist - Relocation to Malta (Europe)

Mandarin speaking Application Support Specialist - Relocation to Malta (Europe)

دوام كامل في a Laimoon Verified Company في UAE
نُشرت يوم October 31, 2024

تفاصيل الوظيفة

We deliver a high quality service, working closely with businesses and candidates alike, acting as a real "HR Business Partner", offering HR Advisory and matching the "right" candidate with the "right" job. Recruiter4You has been tasked to find a Chinese-speaking Application Support Specialist willing to relocate to Malta and join the team at their new office. The company offers an attractive salary, excellent benefits, and a relocation package inclusive of a relocation bonus! This is an exciting opportunity to be part of an innovative project and receive a generous salary! Come and work in a fantastic Mediterranean island!

In this role, you will be responsible for providing support for large installations, including servers and applications, and other assigned software. This is a great opportunity to accelerate your career by working with cutting-edge products and technologies.

Responsibilities:

Provide 24/7 level 1 application support

Assist in maintaining high-availability systems

Identify and document user and system issues

Take ownership of all issues and see them through to resolution

Maintain a knowledge base of known defects and issues

Manage stakeholder relationships and communicate with clients and management

Conduct application testing and assist clients with testing

Create and update documentation and reports as needed

Train users on applications and help resolve issues

Collaborate with business users and build strong relationships

Handle escalations and manage client expectations

Requirements:

Degree in Computer Science or equivalent

Fluent in English and Chinese for business communication

Experience with programming languages (HTML, JAVA) is a plus

Strong communication and documentation skills

Ability to work independently and manage time effectively

Analytical and problem-solving skills

Ability to work well in a team and with end users

Willingness to work rotating shifts, including weekends and holidays

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