Field Support Engineer

دوام كامل في a Laimoon Verified Company في UAE
نُشرت يوم October 21, 2024

تفاصيل الوظيفة

Job ResponsibilitiesSupport daily technical support activities for IT equipment and application management.Focus on guest/user related queries and assistance.Coordinate with vendors and other functional departments to fix day-to-day IT issues and ensure stable operations.Perform daily checklist and ensure system changes adhere to organizational policies.Administer and maintain the assigned BU's IT infrastructure.Provide requested data to the line manager for OPEX and CAPEX budget preparation.Administer servers, IDF/MDF, ensuring performance, health, event log monitoring, and hardware installation.Manage IT assets.Administer Cisco Call Manager/AEI phones and assist with VC units during meetings.Basic management of user accounts through Active Directory.Prepare assets (MAC and Windows) and configure profiles for onboarding employees.Conduct remote desktop troubleshooting for end-users, along with documentation and ticketing system management.Provide daily and monthly reports/statistics to management.Coordinate with the business to understand new IT-related requirements and challenges to ensure efficient and smooth operations.Apply for this PositionName:Current Location:Current CTC:Attach Resume (only in doc, docx, or pdf format less than 1MB):

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