Waitress/Service Crew
تفاصيل الوظيفة
Main Job Tasks, Duties and ResponsibilitiesGreet customers politely as they enter the restaurantIntroduce self to customersShow customers to their tables, present menus to customersmaintain an up-to-date working knowledge of the menu items and daily specialsexplain the menu items in terms of preparation, ingredients and presentationbe aware of allergy information on menu itemsanswer inquiries about food and beverage items on the menu and offer food suggestionsinform customers of special items not listed on the menutake food and beverage orders accurately including any special requestscheck food orders with customers to ensure correctnessinput the order into POS Systemwork with kitchen staff to process and expedite food orderspre-set table for the ordersdeliver and serve food at tablesuse established food handling and serving techniquesensure customers are satisfied with their food orders, beverages and serviceupsell food and beverage items throughout the mealmonitor customer's needs and promptly handle requestshandle customer complaints in a polite and professional mannermaintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spillsprocess cash and credit card paymentsPrepare to-go boxes for customersre-set and prepare table for customers including decorations, condiments, napkins, utensilsmaintain a clean and organized service areadispose of trash according to established proceduresperform any side-work as requestedcomply with safety, health and hygiene policies and procedures
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