Customer Care & Logistics

دوام كامل في a Laimoon Verified Company في Saudi Arabia

نُشرت يوم July 3, 2024

تفاصيل الوظيفة

Key ResponsibilitiesWarehousing & Outbound operation. Logistics network optimization Stock accuracy, reconciliation, Full physical and cycle counts to ensure stock accuracy targetsare maintained Warehouse 3PL management for inbound, warehousing & outbound including contracts,SLA and performance management Responsible for meeting Mars internal/external audit requirements & actions forstock management Ensure compliance with Mars Global standards for warehousing and transportation Ensure compliance with local government authorities Manage warehouse and QMP audits to ensure compliance Warehouse Capacity management and optimization short and long term Warehouse resources management and optimization in assigned regions Destruction management and reporting Manage order picking and loading for customers Manage all outbound operations including deliveries, redeliveries and refusals. Manage monthly, quarterly, midyear and year end stock counts and reconciliation. S&OP• Input to SMR (Conversion, 3PL performance, warehouse and transportation KPIs,escalations etc.)Systems & Processes Key user for WMS & Supply Chain Outbound Lead testing and delivery of all system CIPs and projects Own SOPs for warehousing, inbound and outbound including continuous improvement Drive efficiency through system and processes CIPsConversion & Value Leadership Budget management for warehousing and transportation in owned regions Validate actual spend and provide periodic year end estimates Drive value leadership initiatives across warehousing and transportationCMOS Management Run CMOS forums in a quality manner as per global guidelines. Responsible for all CMOS forums and audits.Job Specifications /QualificationsEducation & Professional Qualifications• Bachelor degree in business, Industrial Engineering or supply chain• 3-5 years within a supply chain or related field work experience (preferably in FMCG).• Systems knowledge is a must as the associate will manage one if not more systems e.g. Excel, SAP, Oracle, WMS etc.• Certification in Supply Chain management (CPIM, CLTD)Knowledge / Experience• Minimum of 3- 5 years experience in supply chain (planning, logistics and customer service• Transportation management (inbound and outbound)• Reverse Logistics• Project Management• Excellent communication skills with good knowledge of written and spoken English• Negotiation skills and customer service management• Experience on projects requiring change management or transformational process and organization behavior changes• Experience in FMCG businessKey Competencies• Customer Focus • Drive for results• Action oriented• Command Skills• Planning• Conflict ManagementDesired Candidate ProfileEducation:Any Graduation()Gender:nmNationality:Any Nationality

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