الصفحة الرئيسية قطر Urgent requirement for Head of Service Delivery

الصفحة الرئيسية قطر Urgent requirement for Head of Service Delivery

Urgent requirement for Head of Service Delivery

دوام كامل في a Laimoon Verified Company في Qatar
نُشرت يوم June 3, 2024

تفاصيل الوظيفة

We have an urgent requirement for Head of Service Delivery for our client in Doha,QatarJOB DE ION FOR HEAD OF SERVICE DELIVERYWe are looking for a suitable candidate with strong communication skills, and a good understanding of the B2B IT services industry.

The Head of Service Delivery will work closely with the Chief Marketing Officer (CMO) and will also work with other verticals such as project management, software development, commercials and delivery & support. S/he will also liaise with the Company's external strategic partners.

The Head of Service Delivery will be responsible for the management of implementation (including data migration) and ongoing service delivery associated with the company's platform, and to ensure that all contractual and quality key performance indicators and milestones are achieved on time and within budget.

Job responsibilitiesProvide leadership and management to client delivery teams and ensuring that a high quality of service is delivered

Maintain oversight / management over the delivery of company's platform at all clients and ensure the achievement of all contractual SLAs and quality KPIs, both during and after implementation

Proactive line management the Delivery Teams, including team and individual learning and development

Identify gaps within internal and external delivery and agree remedial action

Promote performance management to drive continuous improvement throughout internal and external delivery.

Work alongside the business development team to develop and test solutions to improve operational performance.

Skills requiredBachelor's or master's degree

Ability to demonstrate success in managing budgets with real achievement in meeting or exceeding targets

Excellent IT skills, including familiarity with Microsoft Office software

Excellent interpersonal, communication and presentation skills

Ability to motivate and support

Solution-oriented analytical skills

RequirementsExperience in successfully managing target driven services and teams within a high performance culture

Operational management experience of B2B IT services contracts or similar, delivered through geographically spread and diverse teams

Experience in establishing and maintaining productive relationships with partners and stakeholders

10+ years overall experience in IT industry

Knowledge of / Experience in the insurance industry is a plus

Experience of working with global clients

Request you to kindly send us your word formatted updated resume ASAP along with the below mentioned details:Total experience :

Current Salary:

Expected Salary( IN QAR per month)

Notice period :

contact number :

Date of Birth :

Gender :

Marital Status :

Nationality

Current Location :

Ready to relocate Qatar

How much you rate yourself in the JD shared on the scale of 1-10 (1 is lowest)

How much experience you have in as Service Head of Delivery

How much experience you have in below skills

Managing budgets :

B2b it services contracts :

Establishing and maintaining productive relationships with partners and stakeholders :

Identify gaps within internal and external delivery :

Insurance / Financial Domain

#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All Urgent Jobs
تعليقات وملاحظات تعليقات وملاحظات