Assistant Manager

دوام كامل في Azadea Group في UAE
نُشرت يوم April 28, 2024

تفاصيل الوظيفة

Role Purpose The Assistant Manager 2 is responsible for serving customers on the floor and assisting the Shop/Department Manager in the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained. Responsibilities

  • Build effective relationships with associates, peers and supervisor to develop a high performing team
  • Analyze reporting and business trends to make strategic decisions to drive results
  • Directly supervise the business, ensuring, and maintaining high quality standards
  • Consistently assess and provide ongoing performance feedback to all levels of team members
  • Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standards
  • Support the Shop/Department Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products
  • Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators, in order to ensure that activities are carried out in the most efficient manner
  • Assist in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shop’s operational requirements in a cost effective manner
  • Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis and suggest corrective actions to hierarchy when needed
  • Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
Qualifications
  • Minimum Bachelor Degree
  • 2+ years of retail or equivalent management experience
  • Strong product knowledge
  • Proficient in MS Office
  • Fluency in English
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