الصفحة الرئيسية الإمارات العربية المتحدة Data Integration and Client Relations Coordinator
الصفحة الرئيسية الإمارات العربية المتحدة Data Integration and Client Relations Coordinator
Data Integration and Client Relations Coordinator
تفاصيل الوظيفة
Data Integration and Client Relations Coordinator
POSTED IN Full Time | JOB LOCATION Dubai Job Overview: As a Vendor Integration Specialist, you will play a crucial role in managing vendor interactions, ensuring seamless integration of vendor inputs into the application, and providing excellent customer service by handling client calls and addressing complaints. This position requires a balance of technical expertise, organizational skills, and effective communication to maintain positive relationships with both vendors and clients. Responsibilities:- Vendor Data Management: – Collect and process vendor inputs, ensuring accurate and timely data entry into the application. – Work closely with vendors to address any issues related to data submission, ensuring data quality and completeness.
- Application Integration: – Utilize technical tools and systems to integrate vendor data into the application. – Collaborate with the development team to troubleshoot and resolve any integration issues.
- Client Interaction: – Handle client calls in a professional and customer-focused manner. – Address client inquiries, provide product information, and offer solutions to any concerns or complaints.
- Complaint Resolution: – Investigate and resolve client complaints, coordinating with relevant teams to ensure timely resolution. – Implement proactive measures to prevent recurring issues and improve overall client satisfaction.
- Documentation and Reporting: – Maintain detailed records of vendor interactions, data integration processes, and client communications. – Generate reports on vendor performance and client feedback for continuous improvement.
- Collaboration: – Collaborate with cross-functional teams, including development, sales, and customer support, to enhance the overall customer experience. – Provide insights and feedback to improve application features and vendor interactions.
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الشركة المعلنة عن الوظيفة
Smart Hatch Solutions
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