Detalhes do emprego
We are looking for an Operations Training Specialist to oversee the organizational training strategy for our operations team and assess its impact. You will identify training and developmental needs to drive training initiatives that build loyalty to the company while working across departments to get the team up to speed in their specific vertical. The ideal candidate will enhance the team's skills, performance, productivity, and quality of work. Role Overview We are looking for an Operations Training Specialist to oversee the organizational training strategy for our operations team and assess its impact. You will identify training and developmental needs to drive training initiatives that build loyalty to the company while working across departments to get the team up to speed in their specific vertical. The ideal candidate will enhance the team's skills, performance, productivity, and quality of work. Main Responsibilities Planning and Coordination:
- Coordinate the training schedule and training calendar with all MP trainers.
- Coordinate with trainers, subject matter experts, and other stakeholders to ensure availability and alignment with training objectives and training-related projects.
- Collaborate closely with HR and ensure each team member has their passport.
- Responsible for updating the onboarding and planned calendar for all team members.
- Ensure new joiners are following the training schedule as per the training calendar.
- Update and assist trainers in quiz and survey links and coordinate with the Training Team.
- Attend all meetings related to training topics.
- Responsible for giving the knowledge assessment exam during probation or if needed.
- Responsible for conducting quarterly knowledge assessments for all Junior Team Members.
- Conduct or assist in train-the-trainer sessions with the help of other stakeholders.
- Design and prepare training tools like curriculum, SOPs, or presentations.
- Ensure training materials, such as session slides, quizzes, and surveys, are prepared for the trainers.
- Prepare training-related documentation, such as training agendas, handouts, and certificates.
- Handle post-training tasks, such as compiling feedback from participants and trainers.
- Responsible for updating the profile and training progress for each team member on the Digital Passport.
- Coordinate with Training Manager or other stakeholders to ensure alignment with organizational goals and training needs.
- With a background in the Food / Bulk Cooking Industry of at least 1-2 years.
- Experience in Training Coordinator or similar role at least 1-3 years.
- Result-oriented / Result-driven.
- Able to effectively communicate in both verbal and written English.
- Attention to detail and ensuring accuracy of information in the training materials and other training resources.
- Enjoys learning and is committed to continuous improvement/development.
- Adaptability and Flexibility. Ability to work in a fast-paced environment and adjust training plans based on feedback or changing training needs.
- Strong organizational skills.
- Able to work on multiple projects, and work with tight deadlines.
- Technology proficiency and familiarity with Google Docs, Sheets, and Slides / PowerPoint, and Google Forms.
- Experience with training apps and other training platforms is a major plus.
- Strong communicator.
- Result-oriented and driven.
- Ability to work both independently and in a team.
- Eager to learn.
- Friendly and pleasant personality that is able to lead with empathy and patience.
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Hiring company
Calo Inc.
-
Introduction to Trainer Skills Oxford Home Study CollegeAED 215
AED 2,104Duração: 200 Hours -
Certificate in Facilitation Skills Alpha AcademyAED 96
AED 1,028Duração: Upto 10 Hours
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