IT Associate Director/ Service Delivery Manager

Full time na DISTINGUISHED REAL ESTATE no UAE

Publicado em January 31, 2025

Detalhes do emprego

Bachelors in Computer Application , Bachelor of Technology/Engineering, Bachelor of Science Nationality: Any Nationality Vacancy: 1 Vacancy Job Description: We are seeking an experienced Associate Director IT or IT Service Delivery Manager . This role involves managing IT Infrastructure and Applications teams , coordinating with other departments, and continuously improving service delivery processes. Key Responsibilities:

Team Leadership: Manage and mentor the IT Applications and IT infrastructure teams, fostering a collaborative and high-performance culture.
Service Management: Ensure IT services are delivered in line with SLAs and OLAs.
Issue Resolution: Identify and resolve service delivery issues, conducting root cause analysis when necessary.
Service Improvement: Develop and implement plans to improve IT service delivery.
Performance Monitoring: Monitor and report on the performance of IT services, taking corrective actions as needed.
Strategic Planning: Develop and implement technology strategies that align with the company’s goals, ensuring scalability and efficiency.
Security Oversight: Establish and maintain cybersecurity protocols to protect the organization’s data and technology assets.
Vendor Management: Collaborate with third-party vendors and service providers to ensure the quality and performance of technology solutions.
Budget Management: Develop and manage the Applications and Infrastructure budget, ensuring cost-effective solutions are implemented.
Project Management: Oversee applications and infrastructure-related projects, ensuring timely delivery, adherence to specifications, and successful integration.
Compliance and Best Practices: Ensure all technology practices comply with relevant regulations and industry standards, continually seeking to improve and optimize operations.
Application Lifecycle Management: Manage the application lifecycle, including planning, development, testing, deployment, and maintenance of business applications.
Collaboration: Collaborate with cross-functional teams to gather requirements and ensure applications meet business needs.
Training: Provide training and support to end-users to enhance application utilization and productivity.
Innovation: Stay current with industry trends and emerging technologies to drive innovation within the application portfolio.
Dashboards and Reporting: Prepare reports and documentation related to application performance, usage, and improvements.

Desired Candidate Profile:

Education: Bachelor’s degree in IT, Business or a related field. Master’s degree preferred.
Experience: Minimum of 15 years of experience in IT infrastructure management, with at least 7 years in a leadership role ideally within the real estate development or construction sector in the UAE or GCC. Proven experience in managing large-scale IT projects and teams.
Technical Skills: Strong knowledge of applications, ERPs including SAP and Yardi, dashboard, analytics, networking, server management, cloud computing, and cybersecurity practices.
Analytical Skills: Excellent analytical and problem-solving skills.
Soft Skills: Excellent communication, problem-solving, and stakeholder management skills.
Language: Proficiency in English.

Company Overview: Distinguished Real Estate (DRE) is a leading property development and management company established in 2003 by a prominent family in the UAE. With an extensive portfolio of over 3,000 properties, including high-rise buildings, villas, warehouses, retail spaces, and labor camps across Dubai and Sharjah, DRE has built a strong reputation for excellence in the real estate industry. Headquartered in Dubai with a branch in Sharjah, DRE continues to expand its portfolio, driven by a commitment to delivering high-quality properties that align with the lifestyles of its clients. #J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

See All IT Jobs

IT Associate Director/ Service Delivery Manager

Detalhes do emprego

Apply safely

Hiring company

DISTINGUISHED REAL ESTATE

Manager - EIT & Integration Engineering

Service Technician 2

Service Technician 1

Construction Supervisor Flange Management

Talent Management Lead

Engineering Manager

HR Manager

Mechanical Completion Manager

Contract Manager

Rope Access Project Manager

Senior, Reservoir Management Engineer

Senior, Reservoir Management Engineer

Senior RBI Engineer (Fixed Term - 24 Months)

Construction Supervisor Instrument Tubing Installation

Aviation Fuel Operator

RBI Team Lead (Fixed Term - 24 Months)

HSE Drilling Supervisor

Fishing Tool Supervisor

Senior Instrument Designer

Empregos

Cursos/Formação

Localização

Follow us

Início EAU IT Associate Director/ Service Delivery Manager

Início EAU IT Associate Director/ Service Delivery Manager

IT Associate Director/ Service Delivery Manager

Detalhes do emprego

Apply safely

Hiring company

DISTINGUISHED REAL ESTATE

Similiar Jobs that might interest you

Manager - EIT & Integration Engineering

Service Technician 2

Service Technician 1

Construction Supervisor Flange Management

Talent Management Lead

Engineering Manager

HR Manager

Mechanical Completion Manager

Contract Manager

Rope Access Project Manager

Senior, Reservoir Management Engineer

Senior, Reservoir Management Engineer

Senior RBI Engineer (Fixed Term - 24 Months)

Construction Supervisor Instrument Tubing Installation

Aviation Fuel Operator

RBI Team Lead (Fixed Term - 24 Months)

HSE Drilling Supervisor

Fishing Tool Supervisor

Senior Instrument Designer

Porque está a reportar esta oferta?

Laimoon Job Alert fresh jobs directly from websites*

Empregos

Cursos/Formação

Localização

Follow us