Detalhes do emprego
Our client is a prominent portfolio company of a respected family office, dedicated to investing in high-potential technology startups and innovation projects.
Responsibilities:
- Perform installations, modifications and repairs of computer hardware and software systems.
- Address and troubleshoot staff-generated L1 technical issues and process problems.
- Regularly test and optimise system functionality, including conducting ad-hoc benchmarking requests and making recommendations to improve performance and efficiency.
- Assist with network design, software installation and ensure compatibility with existing systems.
- Consult with users on their IT needs, place orders and train/demo them on new software using relevant methods.
- Document updates, inventory and stay up to date with the latest technological advancements through workshops and professional societies.
Minimum Requirements:
- Bachelor's degree in information technology (or similar) with CISSP, ITIL, AWS or MCSE style qualifications highly preferred.
- A minimum of 5 years experience as an IT Support Engineer ideally with apple products, covering network/systems security, access controls and general IT support with mid-to-large size organisations.
- Exceptional communication and interpersonal skills, supporting staff in a calm and diplomatic manner.
- A technology savvy individual with an inquisitive mindset, a self-learner and always actively seeking opportunities to try and test innovative developments in the industry.
- Ability to thrive in a high-pressure environment, responding to requests and issues at pace.
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Hiring company
Qataryello
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