Detalhes do emprego
. Job Summary • To provide business operations support to Vehicle Finance team • Assist customers (Retail & Corporate) with necessary documents & provide after sales services. • Update deal additional information (DIM) in core banking system & arrange the file sent to archive after complete the payment & all necessary updating. • Maintain quality and compliance management • As a backup for all operational work & customer services issues. Key Accountabilities • Customer service & interactions. • DIM update, Archiving & all VF Ops related assigned tasks. • Daily business activity (Amendment /Blocking Release/ Insurance/Postponement / early settlement/ issuance of obligation letter / plate number change letter / Customs letter). • Compliance to Vehicle Release process & procedures (Corporate & Retail). • Preparing IPG for corporate customers. • Ensure full adherence to bank policy, procedure & SOP. • Ensure professional and ethical standards are maintained at all levels. • Handle internal & external queries in timely & efficient manner and maintain excellent working relations with all business partners / units. • Ensure the strict implementation of policies, instructions & circulars related to all procedures, products and services of the bank. Skills Education Bachelor's Degree, preferably in business administration, finance, economics or a related subject
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