Início Qatar Vehicle Finance- Customer Service Agent

Início Qatar Vehicle Finance- Customer Service Agent

Vehicle Finance- Customer Service Agent

Full time na a Laimoon Verified Company no Qatar
Publicado em May 11, 2024

Detalhes do emprego

. Job Summary •   To provide business operations support to Vehicle Finance team  •   Assist customers (Retail & Corporate) with necessary documents & provide after sales services. •   Update deal additional information (DIM) in core banking system & arrange the file sent to archive after complete the payment & all necessary updating. •   Maintain quality and compliance management •   As a backup for all operational work & customer services issues.   Key Accountabilities •   Customer service & interactions. •   DIM update, Archiving & all VF Ops related assigned tasks. •   Daily business activity (Amendment /Blocking Release/ Insurance/Postponement / early settlement/ issuance of obligation letter / plate number change letter / Customs letter). •   Compliance to Vehicle Release process & procedures (Corporate & Retail). •   Preparing IPG for corporate customers. •   Ensure full adherence to bank policy, procedure & SOP. •   Ensure professional and ethical standards are maintained at all levels. •   Handle internal & external queries in timely & efficient manner and maintain excellent working relations with all business partners / units. •   Ensure the strict implementation of policies, instructions & circulars related to all procedures, products and services of the bank. Skills Education Bachelor's Degree, preferably in business administration, finance, economics or a related subject

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