Detalhes do emprego
Company Description The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city. What is in it for you? Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 Job Description Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following: Always greet and welcome guests promptly in a warm and friendly manner Always thank and give fond farewell to guests conveying anticipation for their next visit Assist guest with table Assist guest while seating Ensure guest are serviced within specified time Has a good knowledge of and presentation standards Speak with guests and staff using clear and professional language, and answer phone calls using Able to answer any questions regarding menu and assist with menu selections Able to anticipate any unexpected guest need and reacts promptly and tactfully Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm Serve food and beverages to guests Record / orders in Point of Sales systems at the time of order with the kitchen regarding any menu questions, the length of wait and product availability Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen Check with guests to ensure satisfaction with each food course and beverages Responsible for clearing, collecting and returning food and beverage items to proper area Maintain cleanliness of work areas, china, glass, etc. throughout the shift Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly Present accurate Perform shift closing on the Point of sales terminal and tally cash and card settlements Ensures that brand standards and SOP's are consistently implemented Conducts monthly checks on all operating equipment and supplies Take an active role in and developing junior staff Any other duties related to food and beverage service assigned by the manager. Qualifications Good command in both spoken and written English Should have pleasing personality Excellent guest service skill Good knowledge of food and beverage service Diploma or degree in Hotel Management or related field Familiar with , MS office, etc. 2 - 3 years of work experience in Food & Beverage gained from a 5 star international property, along with 1 year experience in a Captain or a similar role an advantage Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? Do what you love, care for the world; dare to challenge the status quo! # BELIMITLESS
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