Início Arábia Saudita Reservations Supervisor / Pre-Opening
Início Arábia Saudita Reservations Supervisor / Pre-Opening
Reservations Supervisor / Pre-Opening
Detalhes do emprego
A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. What will I be doing? As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist in the day-to-day operations of the Reservations Department Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue Produce quotations and written confirmation to all clients Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate, and Reservations policies and procedures are followed to ensure Guest satisfaction Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork Assist in the recruiting, managing, training and developing of the Reservation team What are we looking for? A Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Good organisational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Confident telephone manner High level of IT skills Excellent grooming standards It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems Previous experience in the Reservations/Sales function within the hotel/leisure sector Relevant degree or other qualification in a business discipline MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support Flexible Schedules Access to your pay when you need it through DailyPay
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
Similiar Jobs that might interest you
Petrophysicist
Saudi Aramco (ASC)... We are seeking a senior petrophysicist to join Eastern Area Exploration ...
Arábia Saudita 16 dias atrás
Petrophysicist
Saudi Aramco... We are seeking a senior petrophysicist to join Eastern Area Exploration ...
Arábia Saudita 16 dias atrás
Quality Inspector
Parker WellboreCompany Description Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, ...
Arábia Saudita 16 dias atrás
Geomechanics Specialist
Saudi AramcoAramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Geomechanics Specialist
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Gas Reservoir Engineer
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Gas Reservoir Engineer
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Gas Reservoir Engineer
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Gas Reservoir Engineer
Saudi AramcoAramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Gas Reservoir Engineer
Saudi AramcoAramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Gas Reservoir Engineer
Saudi AramcoAramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Application Engineer - Cementation Products
WeatherfordOverview Weatherford is a leading global energy services company. Our world-class experts partner with customers to ...
Saudi Arabia - Khobar 16 dias atrás
Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Reservoir Engineer For Unconventional Reservoir (ultra Tight/tight Sand & C
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Maintenance Planner
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Maintenance Planner
Saudi AramcoAramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Arábia Saudita 16 dias atrás
Field Engineer III - Wireline CH
WeatherfordOverview Weatherford is a leading global energy services company. Our world-class experts partner with customers to ...
Saudi Arabia - Khobar 16 dias atrás
Porque está a reportar esta oferta?
Job has expired Visualização não disponívelEm alternativa, poderá clicar no Link ou Copiar/Colar para o seu Browser.
https://en-sa.whatjobs.com/coopob__cpl___2020_1846878__2203?utm_source=2203&utm_medium=feed&keyword=Reservations-Supervisor&location=Riyadh&geoID=12