Início Qatar IT Support Officer

Início Qatar IT Support Officer

IT Support Officer

Full time na a Laimoon Verified Company no Qatar
Publicado em April 26, 2024

Detalhes do emprego

Assists user in diagnosing, resolving, anddocumenting hardware and software problems timely andaccurately.Achieves internal SLA's forsupportPerform system backups and recovery ontimely basis.Performs on-site analyze,diagnosis, and resolution of complex computer problems for avariety of end users and recommend and implement correctivehardware and software solutions, including off-siterepairsAssists with Server installations andsetups as well as resolution of server endproblems.Assists with the administration ofClient end Installations.Assists in networkconnectivity troubleshooting and firewallmaintenanceInstalls Complex Software for DesktopManagement. This includes Asset Management, Antivirus and Spamfiltering software, DesktopMaintenance.Configures and installs personalcomputer software packages, software upgrades, PC Support,Operating System upgrades andmaintenance.Identifies and corrects operationalproblems on employee computers systems.Updatetickets using Service Desk application based on the SLA andSOP

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