Detalhes do emprego
Responsibilities:Supporting,training, and supervising front officestaff.Ensuring that all customer-related tasksare handled accurately and on time to improve guests'experience.Handling customer complaints andspecial requests.Scheduling staff shifts andmanaging other HR-related tasks.Maintaining anorderly appearance throughout the receptionarea.Monitoring stock and ordering officesupplies, including stationery and informationleaflets.Preparing monthly management reportson customer feedback, bookings, andcancellations.Managing the departmentalbudget.Updating files andrecords.Enforcing all cash-handling, checking,and credit procedures.
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