Início Arábia Saudita Restaurant Manager - QSR

Início Arábia Saudita Restaurant Manager - QSR

Restaurant Manager - QSR

Full time na MDAR Food Company no Saudi Arabia
Publicado em February 19, 2025

Detalhes do emprego

Position Overview We are looking for a dynamic and results-driven Restaurant Manager to lead the operations of our Quick Service Restaurant (QSR) . The ideal candidate will ensure operational efficiency, maintain high service standards, and drive profitability while fostering a strong team culture. Key Responsibilities

Operations & Service Management

  1. Oversee day-to-day restaurant operations, ensuring fast and efficient service.
  2. Maintain high standards of food quality, hygiene, and safety in compliance with local regulations.
  3. Optimize restaurant workflow to minimize wait times and enhance customer satisfaction.
  4. Implement and enforce SOPs for speed of service, cleanliness, and food handling.

Team Leadership & Training

  1. Recruit, train, and develop a high-performing team of supervisors, crew members, and kitchen staff.
  2. Conduct regular team briefings to communicate goals and operational updates.
  3. Foster a positive and motivating work environment that drives team engagement and productivity.

Financial & Sales Performance

  1. Monitor sales targets, P&L, and operational expenses, ensuring profitability.
  2. Control food costs, inventory, and labor costs while maintaining quality standards.
  3. Analyze key performance metrics and implement strategies to increase revenue and reduce waste.
  4. Drive upselling and suggestive selling techniques to maximize average ticket size.

Customer Experience & Brand Standards

  1. Ensure exceptional customer service by training staff on hospitality and problem resolution.
  2. Handle customer feedback and complaints professionally, ensuring brand loyalty.
  3. Maintain brand image and consistency across all operational aspects.

Inventory & Supply Chain Management

  1. Work with procurement and suppliers to manage inventory efficiently and prevent shortages.
  2. Implement stock control procedures to minimize wastage and pilferage.
  3. Ensure all equipment and restaurant facilities are properly maintained.
Qualifications & Requirements
  1. Experience: Minimum 3-5 years of experience in QSR, fast casual, or fast food restaurant management.
  2. Education: Degree in Hospitality Management, Business Administration, or related field (preferred).
  3. Skills:
    1. Strong leadership, people management, and problem-solving abilities.
    2. Knowledge of food safety regulations, inventory control, and operational efficiency.
    3. Experience in P&L management, cost control, and sales growth strategies.
    4. Excellent communication and team motivation skills.
  4. Industry Knowledge: Understanding of GCC/QSR market trends is a plus.
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