Vehicle Chief Mechanic
Detalhes do emprego
About Staff DomainWe connect the best local talent with progressive businesses from all around the world. We firmly believe that great professionals need a great environment to enjoy and thrive in. The clients that our employees work directly with are vetted intricately to make sure that our employees will only be working with the most stable companies and that there are opportunities for growth and advancement--these are not just highly possible, it's a guarantee. This is why, we are the #SmartPlaceToGrow.We have grown more than 300% over the past year and a half. That much growth in that span of time indicates that we must be doing something right, yes?Join Us and Enjoy:Market-Leading Salary + Non-Taxable AllowanceHMO and Dental benefits with 1 FREE dependent (Enrollment takes place from day one)Group Life InsuranceGuaranteed Work-Life BalanceTop-notch Learning, Culture, and Development Programs (Offshore business travel opportunities)High Advancement OpportunitiesGuaranteed Stability and Job Security (Pandemic-proof)Paid Leaves: Birthday, Holiday, Medical, Maternity, and Vacation (can be carried over the following year + convertible to cash)Regular Social Activities13th Month BonusAnnual Performance Appraisal and BonusOvertime PayOffices in strategic CBDs (Metro Manila, Alabang, Pampanga, Cebu)About The TeamOur client is an experienced fixed income manager offering institutional capabilities in a boutique structure with a focus on generating returns above inflation.Why Are We HiringWe are looking for a Customer Service Representative to manage customer queries and complaints. The candidate will also be asked to answer initial and after sales inquiries, modifications, and escalate complaints across some communication channels and technical questions revolving around the products and software.Job Summary:To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers. Duties and responsibilities generally include answering chat and emails, responding to customer questions and complaints.Job Description:Answer inquiries through email and chatCommunicating with customers through various channelsAcknowledging and resolving customer complaintsUpdate internal database with information about technical issues and useful discussions with customersIdentifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possibleExperience analyzing and optimizing the existing processes in the departmentMaintain a polite, helpful, and professional manner alwaysKeeping records of customer interactions, transactions, comments, and complaintsCommunicating and coordinating with colleagues as necessaryEnsure customer satisfaction and provide professional customer supportRequirementsTo be successful in this role, you will need to have:At least 3 years of experience in a customer service role such as customer success, customer support or similar roles.Experience using CRM or relevant software and applicationDeep understanding of customer concerns and thoughts regarding the use of products, and the ability to troubleshoot as neededBe able to multitask, work towards deadlines and prioritize tasks effectivelyProficient with MS Office softwareExperience in doing multi-tasking, in high volume environmentStrong creative, computer, and interpersonal skillsExcellent written and verbal English communication skills*The hiring process will take place virtually. Only applicants who have been shortlisted will be contacted within the next 24-48 hours of submitting their application. If you do not qualify for this role, we will keep you in our talent pool and contact you if any positions become available that suit your qualifications.
#J-18808-Ljbffr Engineering
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
