Detalhes do emprego
Responsibilities: • Review all reservations, assign room blockings • Promote all hotel services, offers and facilities and their operating hours. • Ensure that repeat guests are pre-registered, when necessary. • Manage the submission of all local government requirements/information concerning hotel guests. • Constantly check reservations to ensure room availability and special blockings are handled correctly. • Check all transactions performed by Front Desk colleagues during shift and countersign on designated space in the registration card signifying approval. • Maintain an accurate filing system. • Perform registration process by obtaining data from guest and by observing the established guidelines. • Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached. • Promotes and follows a safe work environment. • Update and maintain guest history/profile of all guests. • Overlook and drive ALL loyalty and guest recognition programs. • Ensure that all rooms which are due to check-out are checked and the daily housekeeping discrepancy reports are resolved. • Promotes and leads a service driven, results driven work environment. • Liaise with Front Desk colleagues on all outstanding bills and ensure full payment of departing guests. • Manage the strict control of room keys. • Ensure that the hotel credit policies are adhered to at all times. • Ensure that team members and one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault. • Follows departmental SOP‟s (Standard Operating Procedures) including all safety policies Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014 Report This Job Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that each candidate finds a job they enjoy. Dr.Job FZ LLC provides 360-degree AI-powered recruiting and job search solutions. If you are looking for a job and haven't found your chance yet, you can upload your profile on our website and find thousands of opportunities globally!Our platform gives you the flexibility you need to thrive in today's market by allowing you to apply for all different kinds of jobs, whether they are full- or part-time, remote or on-site. #J-18808-Ljbffr
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Hiring company
Dubai Parks & Resorts
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