Guest Service Agent

Full time at AccorHotel in UAE

Posted on February 24, 2025

Job details

Job Responsibilities:

Welcome guests and ensure efficient, friendly, and professional service during check-in, check-out, and throughout their stay.
Use your elevated emotional intelligence to create personalized and memorable experiences that will excite and delight guests.
Provide a high standard of service to all hotel guests with your luxury attitude, specifically anticipating and proactively attending to guest requests and event/activity bookings.
Coordinate group arrivals (including welcome), departures, and check-ins, and assist with activities during their stay.
Ensure professionalism and accuracy with information and billing during arrival and departure.

Qualifications: YOUR EXPERIENCE AND SKILLS INCLUDE:

Previous hotel front office reception experience preferable.
Professional telephone manner and exceptional customer service skills.
Excellent communication, interpersonal, and time management skills.
A friendly and positive can-do attitude who enjoys working in a team.
Previous experience with Opera desirable but not essential.

Additional Information: Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Remote Work: No Employment Type: Full-time #J-18808-Ljbffr

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Hiring company

AccorHotel

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Guest Service Agent

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AccorHotel

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Home UAE Guest Service Agent

Guest Service Agent

Job details

Job Responsibilities:

Apply safely

Hiring company

AccorHotel

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