IT Support Engineer

Full time at Jubaili Bros in UAE

Posted on February 22, 2025

Job details

IT Support Engineer will provide advanced technical support and troubleshooting for our IT infrastructure. This role requires excellent problem-solving skills, a deep understanding of IT systems, and the ability to work independently and as part of a team. Key Responsibilities

Support IT incidents and service requests, including software, hardware, network, and other IT-related issues.
Diagnose, troubleshoot, and resolve complex IT issues in a timely manner. Escalate unresolved issues to L3 support or other relevant teams as needed.
Perform regular maintenance, updates, and upgrades for IT systems and applications. Monitor system performance and ensure optimal operation.
Manage and support the Microsoft 365 (M365) environment, including user administration, security, compliance, and application support.
Utilize the Microsoft Azure portal for managing and supporting cloud resources, including virtual machines, storage, networking, and security configurations.
Maintain accurate and up-to-date documentation for IT processes, procedures, and configurations. Document and share knowledge of issues and solutions with the team.
Assist end-users with technical issues, providing training and guidance on the use of IT systems and applications.
Work closely with other IT teams to ensure seamless IT operations and support.
Participate in IT projects, including system upgrades, migrations, and deployments. Contribute to planning and execution to ensure successful project delivery.
Ensure IT systems and processes comply with company policies, industry standards, and security best practices. Identify and address potential security risks.

Profile:

Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate / D365 ERP) are a plus.
Minimum of 3-5 years of experience in IT support, with at least 2 years in an L2 support role.
Proficiency in Windows operating systems.
Experience with virtualization technologies (e.g., VMware, Hyper-V).
Knowledge of networking principles and technologies (e.g., TCP/IP, DNS, DHCP, VPN).
Familiarity with cloud platforms (e.g., Microsoft Azure, AWS).

#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Jubaili Bros

See All Jubaili Bros Jobs

Improve your chance to get this job. Do an online course on IT, Computing and Technology starting now.

SAP WM Uplatz

AED 50

Duration: 30 Hours

Enrol
Microsoft Powerpoint Beginner to Advanced Alpha Academy

AED 110
~~AED 3,673~~

Duration: Upto 8 Hours

Enrol
Certified Artificial Intelligence (AI) Practitioner Opportunities Workshop

AED 7,341

Duration: 5 Days Live virtual classroom

Get More Info
Executive Certificate in Generative AI for Leaders Upgrad

AED 8,447

Duration: 5 Months Live virtual classroom

Get More Info

See all courses

See All IT Jobs

IT Support Engineer

Job details

Apply safely

Hiring company

Jubaili Bros

Sr Process Engineer

Graduate Trainee - Engineering (Part Time - UAE Nationals Only)

Control Engineer

Senior BMS Engineer

E&I Engineer

Non-Operated Development Engineering specialist

Non-Operated Cost Engineer specialist

Topside Commissioning Offshore Material Coordinator

Business Application and ERP Coordinator

Senior Expediting Officer

Commissioning Planner

Package Workflow Manager

Change Control Coordinator (Contract Administrator)

Process Schematic Designer

Document Controller

Sr. Expeditor

Procurement Specialist

Public Relation Officer

CT supervisor

Jobs

Courses

Location

Follow us

Home UAE IT Support Engineer

Home UAE IT Support Engineer

IT Support Engineer

Job details

Apply safely

Hiring company

Jubaili Bros

Similiar Jobs that might interest you

Sr Process Engineer

Graduate Trainee - Engineering (Part Time - UAE Nationals Only)

Control Engineer

Senior BMS Engineer

E&I Engineer

Non-Operated Development Engineering specialist

Non-Operated Cost Engineer specialist

Topside Commissioning Offshore Material Coordinator

Business Application and ERP Coordinator

Senior Expediting Officer

Commissioning Planner

Package Workflow Manager

Change Control Coordinator (Contract Administrator)

Process Schematic Designer

Document Controller

Sr. Expeditor

Procurement Specialist

Public Relation Officer

CT supervisor

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us