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Home Qatar Account Manager - Qatar

Account Manager - Qatar

Full time at Qlub in Qatar
Posted on February 21, 2025

Job details

Qlub is a global fintech startup that is revolutionizing dine-in payments within the F&B industry. We are growing exponentially - in just 1.5 years, we have raised over $42 million and are present in the UAE and 5 other countries! We are looking for motivated and exceptional talent to join Qlub Qatar!

Description / Key Responsibilities:

  • Managing a large portfolio of key strategic brands in Qatar - end-to-end ownership from pre-onboarding, to onboarding to performance management.
  • Ideating and building key processes and mechanisms for revenue growth as well as client retention and sentiment.
  • Working cross-functionally across operations onboarding, product, support and other functions.
  • Managing stakeholders from senior management (e.g. Brand Directors) to on-ground staff (e.g. Restaurant Operations Managers).
  • Reporting and generating insights for both internal and external stakeholders.
  • Collaborating with cross-functional teams for seamless delivery.
  • Spending time on the ground (around 20-40%) to support onboarding trainings, build relationships, and deep dive on performance management.
  • Liaising with senior leadership and driving key priorities, projects and strategic levers to enable business impact.

Key Competencies / Requirements:

  • Minimum 2-3 years of experience managing accounts.
  • Direct account management, growth management or project management experience strongly preferred.
  • F&B/hospitality industry experience preferred.
  • Bachelor's degree.
  • Fluency in English is a must and Arabic would be an advantage.
  • Strong entrepreneurial spirit - desire to build something big, hustle to get things done and have a measurable impact for your efforts.
  • Customer obsession alongside a results-oriented mindset.
  • Ability to ideate and execute independently and pivot quickly when required.
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