Account Manager

Full time at Deliverect in UAE

Posted on February 20, 2025

Job details

Deliverect As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Department Focus Meet the Growth team at Deliverect—a squad of highly motivated and seasoned professionals laser-focused on propelling our customers to new heights. We grasp the ever-changing landscape of business needs and take a proactive approach, reaching out to our customers to provide the help and support they need. Understanding that each of our customers has distinct needs, goals, and ambitions, we offer a suite of products tailored to help them reach their unique milestones. Our commitment goes beyond the transactional; we're here to build long-term relationships. Your Impact As an Account Manager at Deliverect, you will play a pivotal role in cultivating and maintaining strong relationships with our existing client base. Your primary responsibility will be to drive revenue growth and customer retention by strategically managing and developing these accounts. A Typical Day

Engaging with key decision-makers within your assigned accounts to ensure their needs are being met.
Plan strategically and execute quickly on managing accounts to achieve revenue targets and drive growth.
Identify opportunities for cross-selling and up-selling additional products and services.
Collaborate with sales, marketing, product, finance, and support teams to deliver exceptional customer experiences.
Proactively address customer concerns, ensuring high levels of satisfaction and retention.
Stay informed about industry trends and competitor activities to develop effective account strategies and seize new business opportunities.

Your Expertise

Bachelor’s degree in business, marketing, or a related field.
Proven track record of success in a sales or account management role within the technology industry.
Strong understanding of the technology landscape and industry trends.
Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
Strong negotiation and problem-solving abilities.
Self-motivated and results-driven, with the ability to manage multiple accounts effectively.
Proficiency in CRM and sales enablement tools.
Arabic speaking is a must.

Additional Information

This is a full-time, hybrid role requiring 4 days in our Dubai office and 1 day working from home. Candidates must be Native Arabic speakers, and demonstrate impeccable English language skills, both written and verbal.
In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization.

Join Deliverect: Where You Shape Tomorrow's Success At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. What We Bring to the Table:

Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.

A Peek into Life at Deliverect:

Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.

Equal Opportunities at Deliverect: We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals. Rights to Work: While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Supporting Your Journey: If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. #J-18808-Ljbffr

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Deliverect

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Account Manager

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