Job details
Receptionist for a Wellness Center in Dubai
Ontime Group is seeking a dedicated and friendly Receptionist to join our Wellness Center in Dubai. As the first point of contact for our clients, you will play a key role in creating a warm and inviting atmosphere while providing exceptional customer service and administrative support. Responsibilities:- Welcome and greet clients with a positive and professional attitude
- Manage incoming calls, schedule appointments, and coordinate the clinic's calendar
- Provide information regarding wellness services and programs offered at the center
- Assist clients with check-in processes, including completing necessary forms and updating records
- Ensure the reception and waiting areas are neat, organized, and welcoming
- Handle billing inquiries, process payments, and assist with insurance verification as needed
- Work closely with the wellness team to ensure seamless client experiences
- Address client inquiries and concerns with professionalism and empathy
- Previous experience as a Receptionist in a wellness center or similar environment
- Strong verbal and written communication skills
- Excellent customer service capabilities and a friendly demeanor
- Experience with appointment scheduling and managing clinic calendars
- Proficient in using office software and electronic health records systems
- Strong organizational skills and attention to detail
- Ability to multitask and perform well in a fast-paced environment
- Professional appearance and courteous manner
- Fluency in English; additional languages are a plus
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Hiring company
ONTIME HEALTHCARE SERVICES
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