Receptionist for a Wellness Center in Dubai

Full time at ONTIME HEALTHCARE SERVICES in UAE

Posted on February 18, 2025

Job details

Receptionist for a Wellness Center in Dubai

Ontime Group is seeking a dedicated and friendly Receptionist to join our Wellness Center in Dubai. As the first point of contact for our clients, you will play a key role in creating a warm and inviting atmosphere while providing exceptional customer service and administrative support. Responsibilities:

Welcome and greet clients with a positive and professional attitude
Manage incoming calls, schedule appointments, and coordinate the clinic's calendar
Provide information regarding wellness services and programs offered at the center
Assist clients with check-in processes, including completing necessary forms and updating records
Ensure the reception and waiting areas are neat, organized, and welcoming
Handle billing inquiries, process payments, and assist with insurance verification as needed
Work closely with the wellness team to ensure seamless client experiences
Address client inquiries and concerns with professionalism and empathy

Requirements:

Previous experience as a Receptionist in a wellness center or similar environment
Strong verbal and written communication skills
Excellent customer service capabilities and a friendly demeanor
Experience with appointment scheduling and managing clinic calendars
Proficient in using office software and electronic health records systems
Strong organizational skills and attention to detail
Ability to multitask and perform well in a fast-paced environment
Professional appearance and courteous manner
Fluency in English; additional languages are a plus

Benefits: Salary + Benefits Seniority level: Entry level Employment type: Full-time Job function: Administrative Industries: IT Services and IT Consulting #J-18808-Ljbffr

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