Community Manager/ Content Creation Manager - Cryptocurrency
Job details
JOB SUMMARY We are looking for a community manager that will lead our community growth initiatives across our social media channels. Our community manager will work closely with the social media team to convert our social media followers into brand advocates. Further, the role acts as a brand ambassador for our community as well, which will engage with community members which we aim to convert as actual users as well. To grow, educate, and engage an active crypto/Web3 community. In this case, community refers to platforms like Discord and Telegram as well as social platforms (X, Facebook, etc.) To grow the project’s community, the community manager will need to be immersed in the world of crypto and have the experience necessary to develop and execute growth strategies that attract new users to the project’s community and keep them engaged. KEY ACCOUNTABILITIES & RESPONSIBILITIES
- Be responsible for the overall community’s presence and activity.
- Build and nurture a strong relationship between the project and its communities on X, Discord, and beyond, responding to comments, resolving disputes, and engaging with users.
- Keep the community up to date with the latest product improvement; help the marketing team help pinpoint trending topics of engagement for content creation.
- Develop and execute growth strategies that attract new users to the project’s community and keep them engaged.
- Create, execute, and promote user campaigns, like quests (Galxe, Zealy, QuestN, Layer3), giveaways, and project collaborations.
- Curate UGC as well as trending content across various community channels.
- Manage a small team of community moderators that fill in language and resource gaps.
- Work with influencers, collaborating brands, and ambassadors to enhance community growth.
- Manage a team of community moderators, coordinating schedules, supervising performance, and providing helpful feedback.
- 3 - 5 years of experience as a community manager or social media manager in the Crypto/ Web3/ Blockchain.
- Excellent written and verbal communication skills.
- Good with people and understand what makes people tick.
- Immersed in crypto/Web3 culture and have demonstrable knowledge of the platforms preferred by these communities (X, YouTube, Reddit, Discord, Telegram, etc.).
- Strong time management and organizational skills and an ability to work alongside a team towards the same objective.
- Continuously add value through effective project management, ruthless prioritization, and efficient execution.
- Content creation manager: 3 years (Required)
- Cryptocurrency/ blockchain/ Web3 industry: 3 years (Required)
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