Home UAE istant Front Office Manager

Home UAE istant Front Office Manager

istant Front Office Manager

Full time at Shangri-La Group in UAE
Posted on February 12, 2025

Job details

What will you do?

  1. Responsible for overseeing and supervising the operations of the Front Desk, Guest Services, Bell, Door, Concierge, and Night Audit.
  2. Ensures that all Front Office Policies and Procedures are adhered to.
  3. Ensures VIP procedures are being met or exceeded daily for all Guests.
  4. Coordinate the Arrival, Stay, and Departure experience for all Guests.
  5. To understand and promote the hotels and departmental vision.
  6. Provide direction and support to Guest Relations Managers, Front Office supervisory positions, and Ambassadors in their daily tasks relating to their roles.
  7. Ensure that all Front Office team have the supplies needed to perform their duties.
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