Sales Manager - Corporate

Full time at Al Habtoor City Hotel Collection in UAE

Posted on February 8, 2025

Job details

Sales Manager – Corporate is responsible for assisting the Assistant Director of Sales, researching business opportunities, managing projects, and proactively soliciting new business across all segments of the business along with the hotel other members of the property sales team, managing group/catering opportunities. Actively upsells each business opportunity to maximize revenue opportunity. Achieves personal and team-related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery.

Sales and Revenue Management

Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary, and not duplicative.
Plays a proactive part in the Sales Strategy Meeting and is aware of selling requirements, restrictions, and actions stemming from this meeting.
Responds to incoming corporate group/catering opportunities for the hotel that are outside parameters of the Event Booking Center. Handles all opportunities if the hotel does not participate in an EBC.
Proactively identifies, qualifies, and solicits new corporate opportunities business to achieve personal and hotel revenue goals.
Ensures that the correct contracts and administration are completed and filed in an orderly fashion to give quick access to client information.
Utilizes Opera to manage sales & account relationships, as well as group/banqueting bookings. Ensures that information is correct, up to date, and the database is current.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand, etc., and knows how to sell against them.
Closes the best opportunities for the hotel based on market conditions and hotel needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Effectively develops relationships within the community to strengthen and expand the customer base for group/catering sales opportunities.
Effectively manages and develops relationships with key internal and external stakeholders.
Monitors same-day selling procedures to maximize room revenue and control hotel occupancy.
Effectively uses sales resources and administrative/support staff.
Conducts site inspections.
Creates contracts as required.
Works with the Revenue Management Team to ensure that correct tracking data is collected and recorded.

Guest Satisfaction

Sets a positive example for guest relations.
Provides accurate, complete, and effective turnover to Event Management and Hotel Operations Team.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
Observes service behaviors of associates and provides feedback to individuals and/or managers; continuously strives to improve service performance.
Reviews meeting planner results to understand the level of guest satisfaction; continuously strives to improve service performance.

Other

Performs other duties as assigned to meet business needs.
Has a clear understanding of current health & safety regulations and licensing laws.

Job Type: Full-time License/Certification:

Driver's License (Preferred)

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Hiring company

Al Habtoor City Hotel Collection

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Sales Manager - Corporate

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Home UAE Sales Manager - Corporate

Home UAE Sales Manager - Corporate

Sales Manager - Corporate

Job details

Sales and Revenue Management

Guest Satisfaction

Other

Apply safely

Hiring company

Al Habtoor City Hotel Collection

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