Senior Account Manager

Full time at Core42 in UAE

Posted on February 8, 2025

Job details

Responsibilities:

Manage all aspects of client business, providing exceptional client service, while maximizing profitability by identifying opportunities to upsell and cross-sell Core42's range of Digital Transformation solutions.
Recommend budgets, and monitor financial performance versus the budget so that the business is aware of forecasted revenues.
Maximize penetration of Core42's solutions and product offerings among large existing clients, as well as new prospects.
Design short and long-term growth strategies, as well as prepare execution plans to achieve & surpass targets.
Build and sustain long-term client relationships by understanding their business needs, strategies and vision, and recommending relevant digital transformation solutions.
Serve as the key point of contact for key accounts and customer stakeholders.
Bring consulting skills and capabilities to the table by advising internal resources on pre-sale, sale, and delivery strategies & tactics.
Assist vertical leads in identifying clients and departments that require change management to adapt to new technologies.
Ensure adherence to expected performance levels and proactively identify new requirements for all key clients.
Manage account profitability and monitor performance targets by proactively identifying new opportunities for growth.
Support key clients in their Digital Transformation journey by becoming their trusted partner.
Monitor customer NPS, generate customer insights and develop strategies to promote customer advocacy.
Win and close key Digital Transformation projects within each designated account, while achieving significant overall growth across the client portfolio.

Minimum Qualifications:

Bachelor's Degree in Computer Science, Social Science, Business Management, or equivalent
Experience with related advisory services, management, or technical consultancy
ITIL v3 Practitioner or v4 Foundation preferred

Minimum Experience:

10+ years of experience in a client servicing or partner relationship role

Job Specific Skills:

Knowledge of Digital Transformation, Smart Cities / Nations, Cloud, and Cyber Security
Understanding of partnership processes & industry best practices
Strong stakeholder management skills
Excellent communication and interpersonal skills
Excellent analytical and quantitative thinking skills

What we look for: If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. A bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Core42 community. #J-18808-Ljbffr

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Hiring company

Core42

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Senior Account Manager

Job details

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Hiring company

Core42

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