Regional Manager- Commercial

Full time at WOW Softech in UAE

Posted on February 8, 2025

Job details

Plan and implement actions to deliver on top line and bottom-line objectives of the commercial business including hospitality. Create mid-term and long-term strategy in line with the corporate strategy to ensure sustainable business performance. Develop and implement strategic accounts (developers and hotel operators) plans to achieve growth objectives and maximize customer satisfaction. Analyze market trends and customer needs to identify opportunities for expanding the commercial business across hospitality, F&B, Retail and Office market. Leading and building best in class commercial organization. Implement the necessary commercial activities, to meet the related strategic KPIs in the commercial segment. Lead aligned company approach towards best-in-class customer experience. Proactively shape the country market environment, defend and improve market position and depth of market access by developing strong, best-in-class, trust-based relationships with customers and stakeholders. Responsible to have sales team a necessary and updated expertise on the respective product families. Lead and mentor the key account management team, providing guidance and support. Set performance goals and objectives for team members, conducting regular performance reviews. Foster a collaborative and customer-centric culture within the team. Be a role model in collaboration with all related function at local and regional level. Maintain and increase market share. Build and maintain excellent relationships with customers and channel partners. Promoting teamwork and transparent communication at all levels, sharing clear performance expectations, fostering feedback and open two-way communication, and ensuring coaching and individual development plans for all employees. Work closely with sales, marketing, and product development teams to align strategies and deliver value for expansion of the market and capturing opportunities. Coordinate with other departments to ensure the timely resolution of issues and effective implementation of solutions. Track key account performance metrics and generate reports for senior management. Conduct regular reviews to assess customer satisfaction, identify areas for improvement, and implement necessary changes. Qualifications & Experience: Bachelor's degree in marketing, Business Administration or a relevant field. A minimum of 10 years' experience in a similar role. In-depth knowledge of market; specifiers, contractors and end users. Excellent negotiation and leadership skills. Keen business sense, with the ability to find creative business-oriented solutions to problems. Strong, trusted, and long-term business relationships. Person should be confident and knowledgeable, acting with honesty and integrity, and adhering to both company and industry ethics to maintain long lasting relationships. Excellent communication skills, including speaking, writing and listening, are vital to the role along with the ability to work with colleagues and team. Presentation skills, creativity, prospecting and negotiation skills are a must. Competent with Microsoft Office Suite, Salesforce.com. Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences. #J-18808-Ljbffr

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WOW Softech

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Regional Manager- Commercial

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Home UAE Regional Manager- Commercial

Regional Manager- Commercial

Job details

Apply safely

Hiring company

WOW Softech

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