Relationship Manager

Full time at ADSS in UAE

Posted on February 7, 2025

Job details

ADSS is a successful retail and institutional brokerage based in Abu Dhabi. The company is currently undergoing a multi-year transformation to become a fast growing, purpose-led, data-driven enterprise that delivers market-leading personalised content, propositions and experiences to traders. To reinforce client-centricity the company structure, technology and operations are being redesigned alongside the crafting of a high-performance culture underpinned by The ADSS Way. The objective is for ADSS to become a dynamic and innovative, trusted market leader as measured by feedback from clients, shareholders, and competitors. We currently are expanding the team in our Abu Dhabi office and we are seeking Relationship Managers to cover FX and CFDs. The primary responsibility of the role is to manage and strengthen the relationship between the financial institution or brokerage firm and its clients who engage in FX and CFD trading. KEY RESPONSIBILITIES Client Relationship Management:

Building and maintaining strong relationships with existing clients who trade in FX and CFDs. Understanding their trading needs, objectives, and risk appetite to provide tailored solutions and services.
Actively seeking new clients who are interested in trading FX and CFDs. Identifying potential leads, networking with industry professionals, and participating in marketing and promotional activities to expand the client base.
Providing expert advice and guidance to clients regarding FX and CFD trading strategies, market trends, and risk management techniques. Assisting clients in understanding the risks associated with these instruments and helping them make informed trading decisions.
Regularly communicate with clients to ensure satisfaction, address concerns, and provide updates on market trends and opportunities.
Act as the main point of contact for clients, handling inquiries, resolving issues, and ensuring prompt and efficient service delivery.
Overseeing the accounts of FX and CFD trading clients, ensuring smooth onboarding, account opening, and ongoing account maintenance. Addressing client inquiries, resolving issues, and providing exceptional customer service.
Developing a deep understanding of the FX and CFD products offered by the organization. Staying updated with the latest market developments, industry news, and regulatory changes related to FX and CFD trading.

Business Development:

Identify and target potential clients to expand the client base and increase business opportunities.
Collaborate with the sales team to develop and implement strategies to attract new clients and retain existing ones.
Conduct market research and analysis to identify market trends, competitor activities, and potential business opportunities.
Participate in industry events, conferences, and networking activities to promote the company's services and establish new business relationships.

ABOUT YOU

Bachelor's degree in finance, economics, business administration.
Proven experience as a relationship manager or account manager in the FX and CFDs trading industry for more than 2 years.
Strong understanding of financial markets, FX trading, CFDs, and related products.
Excellent communication, negotiation, and presentation skills.
Analytical mindset with the ability to interpret market data and trends.
Proficient in using trading platforms and financial software.
Knowledge of regulatory requirements and compliance practices in the financial industry.

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Relationship Manager

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