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Home Saudi Arabia Product Specialist

Product Specialist

Full time at Smith+Nephew in Saudi Arabia
Posted on February 5, 2025

Job details

Product Specialist - Riyadh Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally and supporting this takes a huge effort. What will you be doing? This role forms part of the Sports Medicine Division. The purpose of this role is to be responsible and accountable for the management and growth of an assigned market segment and product lines in support of the overall divisional strategy. What will you need to be successful?

  1. Product Knowledge & Training: understanding every aspect of the robotics product, including technical specs, usage, limitations, and differentiators.
  2. Training internal teams and external clients on product features and functionalities.
  3. Development of user manuals, troubleshooting guides, and FAQs for both technical and non-technical audiences.
  4. Provide Customer Support by assisting clients with technical issues and product queries, ensuring prompt and effective troubleshooting.
  5. Provide feedback from users on performance, usability, and feature requests to relay to the product and engineering teams.
  6. Collaboration with engineers in testing new features and updates, identifying any issues before release.
  7. Knowledgeable about competitor robotic solutions, highlighting areas where the product could improve or differentiate.
  8. Market Research & Analysis.
  9. Sales & Marketing Support.
Successful candidates would need the following:
  1. Bachelor’s degree in Science or Biomedical engineering.
  2. At least 2 years total experience in the Robotics field.
  3. The ability to communicate both in English and Arabic.
You. Unlimited. 165 years of pioneering innovation requires a relentless focus on what’s next. We’re focused on you. You’re what’s next... Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity. Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities! Your Wellbeing: Medical Insurance and an Employee Wellness Programme and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Direct, Team-Customised, Mentorship. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. #J-18808-Ljbffr

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