Job details
Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our IT team working alongside a fantastic team.WHAT IS IN IT FOR YOU:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.
WHAT WE EXPECT OF YOU:
- Assist the IT Manager in the operation of all computer hardware and/or software installation and maintenance.
- Serve as secondary contact for all servicing of computer PC hardware and/or software.
- Manage technology/asset life-cycle, ensuring necessary equipment (PCs, servers, telecom-related etc.) is ordered and available.
- Accountable for disaster recovery and business continuity as it relates to technology.
- Foresee, identify and resolve system(s)’ performance problems.
- Ensure technology assets are secure and well-maintained in accordance with Rixos policies and standards.
- Install, monitor, and maintain telecommunications equipment including cabling and provide technical guidance as needed.
- Perform adds/moves/changes/deletions.
- Troubleshoot high-speed Internet access problems.
- Escalate problems as appropriate through IT Manager.
- Desktop Support.
- Image desktops, install new software applications, apply patches, and map drives to correct server/network.
- Support the hotel in resolving hardware issues through escalation with hardware partners, including Computers, Servers, Routers, Switches, Cables, PABX, Monitors, Screens, Point of Sale devices, and other active components.
- Ensure all Accor IT Policies and Guidelines are applied in the hotel and that only original and properly licensed application programs are running on the hotel’s systems.
- Maintain a good relationship with software suppliers and support the hotel in resolving software issues by escalation to software suppliers.
- Move/add/change PCs/peripherals; migrate data when necessary.
- Maintain a full inventory of all hardware and software-related supplies.
- Maintain logs of computer hardware and service calls on computer hardware.
- Manage configuration records, program files, and data files on the computer system.
- Monitor the performance of computer software and maintain logs of performance reports, error and integrity checks, and system malfunctions with solutions.
Qualifications
Diploma or degree in IT, fresher or 1-year experience in 4-5 star hotel. #J-18808-LjbffrApply safely
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Hiring company
21c Museum Hotels
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