IT Specialist

Full time at 21c Museum Hotels in UAE

Posted on February 5, 2025

Job details

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our IT team working alongside a fantastic team.

WHAT IS IN IT FOR YOU:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

Assist the IT Manager in the operation of all computer hardware and/or software installation and maintenance.
Serve as secondary contact for all servicing of computer PC hardware and/or software.
Manage technology/asset life-cycle, ensuring necessary equipment (PCs, servers, telecom-related etc.) is ordered and available.
Accountable for disaster recovery and business continuity as it relates to technology.
Foresee, identify and resolve system(s)’ performance problems.
Ensure technology assets are secure and well-maintained in accordance with Rixos policies and standards.
Install, monitor, and maintain telecommunications equipment including cabling and provide technical guidance as needed.
Perform adds/moves/changes/deletions.
Troubleshoot high-speed Internet access problems.
Escalate problems as appropriate through IT Manager.
Desktop Support.
Image desktops, install new software applications, apply patches, and map drives to correct server/network.
Support the hotel in resolving hardware issues through escalation with hardware partners, including Computers, Servers, Routers, Switches, Cables, PABX, Monitors, Screens, Point of Sale devices, and other active components.
Ensure all Accor IT Policies and Guidelines are applied in the hotel and that only original and properly licensed application programs are running on the hotel’s systems.
Maintain a good relationship with software suppliers and support the hotel in resolving software issues by escalation to software suppliers.
Move/add/change PCs/peripherals; migrate data when necessary.
Maintain a full inventory of all hardware and software-related supplies.
Maintain logs of computer hardware and service calls on computer hardware.
Manage configuration records, program files, and data files on the computer system.
Monitor the performance of computer software and maintain logs of performance reports, error and integrity checks, and system malfunctions with solutions.

Qualifications

Diploma or degree in IT, fresher or 1-year experience in 4-5 star hotel. #J-18808-Ljbffr

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Hiring company

21c Museum Hotels

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IT Specialist

Job details

Job Description

WHAT IS IN IT FOR YOU:

WHAT WE EXPECT OF YOU:

Qualifications

Apply safely

Hiring company

21c Museum Hotels

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Home UAE IT Specialist

Home UAE IT Specialist

IT Specialist

Job details

Job Description

WHAT IS IN IT FOR YOU:

WHAT WE EXPECT OF YOU:

Qualifications

Apply safely

Hiring company

21c Museum Hotels

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