Director of Catering & Meeting Services

Full time at Raffles in Saudi Arabia

Posted on February 5, 2025

Job details

Director of Catering & Meeting Services RAFFLES

Responsibilities:

Generate high yield business both rooms, function space and catering events.
Develop a conference, meetings and banquet action plan with strategies to meet or extend goals and objectives in line with the marketing plan.
Implement measurable results and prepare appropriate strategies; measure Sales Managers' performance against defined goals and targets.
Ensure all current and future client accounts are serviced in accordance with LQEs.
Ensure all sales staff maintain up-to-date records on Delphi account profiles.
Ensure all sales staff submit sales activity reports in the specified time period.
Review all sales proposals and contracts and adjust them to changing market conditions as required.
Promptly share leads on corporate FIT and travel trade business with relevant members of the Corporate & Travel sales team.
Assign sales territories and client accounts to all sales staff.
Promptly pass leads on regional and/or international business to the respective RSOs.
Communicate directly with the Banquet Operations Manager for all related banquet functions and communicate client requests to relevant departments.
Control department expenses in line with budget objectives.
Ensure banquet event orders are accurate and provide all relevant information to concerned departments.
Generate and submit annual CAPEX report within the specified time period.
Develop, implement, and manage yield management strategies on all function space.
Develop and implement an annual staff training program and ensure all staff attend the LQE training program.
Be aware of current market trends and supply competitors' activity to all relevant department staff and DOSM.
Perform any other reasonable duties as required by the DOSM.
Perform any tasks as assigned by the Management.

Qualifications: We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who can display a passion for perfection and work in a dynamic environment. In addition, the candidate should possess:

Degree or Diploma in Hospitality Management.
Minimum 5 years in the hotel industry; luxury hotel experience is preferred.
Knowledge of Catering and MICE Segment.
Strong relationships with Production Houses, Event Planners, PR Firms.
Fluent in English and Arabic.

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Hiring company

Raffles

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Home Saudi Arabia Director of Catering & Meeting Services

Home Saudi Arabia Director of Catering & Meeting Services

Director of Catering & Meeting Services

Job details

Director of Catering & Meeting Services RAFFLES

Apply safely

Hiring company

Raffles

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