Job details
Job Description
- Supervise and coordinate the activities of the Accounts Receivable section.
- Assist the Credit Manager in efficient and timely collection of receivables.
- Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
- Calculate and enter charges for interest, refunds, or related items.
- Responsible for account statements or other related reports as per the standards.
- Any matter which may affect the interests of the hotel should be brought to the attention of Management.
- Process third party claims and maintain, review, update, and collect guest accounts in accordance with the credit policy.
- Responsible for various transactions including refunds, ability-to-pay allowances, discounts, and write-offs.
- Investigate special collection problems and confer with financially responsible persons to advise concerning credit policy and make arrangements for payment of outstanding accounts.
- Recommend transfer of guest accounts to Delinquent Accounts section.
- Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
- Assist in the preparation of reports and analyses, setting forth progress, adverse trends, and appropriate recommendations or conclusions.
- Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
- Responsible for compliance with established practices and keeping employees abreast of current changes and standards.
- Develop and recommend operating policies and procedures for Accounts Receivable section.
- Suitably qualified in B.Com or M.Com.
- Self-confidence, motivation, drive, and tenacity.
- Ability to think strategically, inductively, and creatively.
- Minimum 2 to 3 years of experience.
- At least 1 year of experience in a similar role.
- Excellent verbal and written communication; analytical and reasoning skills; well-versed with problem-solving techniques.
- Experience in hotel management, business management, accounting, economics, or any subject with a particularly strong focus on data analytics.
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