Home Saudi Arabia Network Support Engineer
Home Saudi Arabia Network Support Engineer
Network Support Engineer
Job details
Job Description: Network Support Engineer Location: Riyadh, KSA Job: Full-time (On-Site) Timeline: Immediate Expected Salary: 10-12K SAR/Month (depend on work experience) Network Infrastructure Management :
- Configure, deploy and maintain network hardware, including switches, routers, firewalls, and wireless access points.
- Monitor network performance to ensure reliability and uptime for all critical systems.
- Conduct routine maintenance, updates, and firmware upgrades for all network devices.
- Diagnose and resolve connectivity issues across LAN, WAN, and wireless networks.
- Respond promptly to incidents involving switches, routers, firewalls, and wireless systems to minimize downtime.
- Use diagnostic tools to analyze network traffic and pinpoint issues.
- Configure firewalls to protect the network from unauthorized access and cyber threats.
- Implement and enforce security protocols, such as VPNs, IPS/IDS, and access control lists.
- Conduct vulnerability assessments and respond to security breaches effectively.
- Design and manage wireless networks to ensure optimal coverage, capacity, and performance.
- Troubleshoot issues related to wireless connectivity and signal strength.
- Implement secure wireless access using protocols like WPA2/WPA3.
- Maintain up-to-date documentation of network configurations, topology diagrams, and standard operating procedures.
- Generate reports on network performance, outages, and security incidents for management review.
- Collaborate with other IT teams to integrate network solutions with other systems.
- Provide training and support to staff on network-related tools and procedures.
- Evaluate new network technologies and recommend upgrades to enhance scalability and performance.
- Plan and implement network expansions or migrations with minimal disruption.
- In-depth knowledge of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS, VLANs).
- Minimum 2 years of Hands-on experience with switches (Cisco, Juniper, Aruba), routers, firewalls (Fortinet, Palo Alto), and wireless technologies (Wi-Fi 6, Cisco Meraki, Aruba).
- Proficiency with network monitoring tools (e.g., SolarWinds, ManageEngine, PRTG, Wireshark).
- Strong analytical and troubleshooting skills to resolve complex networking issues.
- Preferred certifications: CCNA, CCNP, Fortinet NSE, Palo Alto PCNSE, or similar.
- Strong communication and documentation skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Bachelor's degree in computer science, Information Technology, or a related field (preferred).
- On-call availability for emergency support and incident response.
- Occasional after-hours work for maintenance and upgrades.
- Opportunity to work with cutting-edge networking technologies in a dynamic IT environment.
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Hiring company
The Network Guide International ( TNG)
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