Network Support Engineer

دوام كامل في The Network Guide International ( TNG) في Saudi Arabia
نُشرت يوم February 4, 2025

تفاصيل الوظيفة

Job Description: Network Support Engineer Location: Riyadh, KSA Job: Full-time (On-Site) Timeline: Immediate Expected Salary: 10-12K SAR/Month (depend on work experience) Network Infrastructure Management :

  • Configure, deploy and maintain network hardware, including switches, routers, firewalls, and wireless access points.
  • Monitor network performance to ensure reliability and uptime for all critical systems.
  • Conduct routine maintenance, updates, and firmware upgrades for all network devices.
Troubleshooting & Issue Resolution :
  • Diagnose and resolve connectivity issues across LAN, WAN, and wireless networks.
  • Respond promptly to incidents involving switches, routers, firewalls, and wireless systems to minimize downtime.
  • Use diagnostic tools to analyze network traffic and pinpoint issues.
Security Management :
  • Configure firewalls to protect the network from unauthorized access and cyber threats.
  • Implement and enforce security protocols, such as VPNs, IPS/IDS, and access control lists.
  • Conduct vulnerability assessments and respond to security breaches effectively.
Wireless Network Administration :
  • Design and manage wireless networks to ensure optimal coverage, capacity, and performance.
  • Troubleshoot issues related to wireless connectivity and signal strength.
  • Implement secure wireless access using protocols like WPA2/WPA3.
Documentation & Reporting :
  • Maintain up-to-date documentation of network configurations, topology diagrams, and standard operating procedures.
  • Generate reports on network performance, outages, and security incidents for management review.
Collaboration & Training :
  • Collaborate with other IT teams to integrate network solutions with other systems.
  • Provide training and support to staff on network-related tools and procedures.
Planning & Upgrades :
  • Evaluate new network technologies and recommend upgrades to enhance scalability and performance.
  • Plan and implement network expansions or migrations with minimal disruption.
Required Skills & Qualifications: Technical Expertise :
  • In-depth knowledge of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS, VLANs).
  • Minimum 2 years of Hands-on experience with switches (Cisco, Juniper, Aruba), routers, firewalls (Fortinet, Palo Alto), and wireless technologies (Wi-Fi 6, Cisco Meraki, Aruba).
  • Proficiency with network monitoring tools (e.g., SolarWinds, ManageEngine, PRTG, Wireshark).
Problem-Solving Skills :
  • Strong analytical and troubleshooting skills to resolve complex networking issues.
Certifications :
  • Preferred certifications: CCNA, CCNP, Fortinet NSE, Palo Alto PCNSE, or similar.
Soft Skills :
  • Strong communication and documentation skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
Educational Background :
  • Bachelor's degree in computer science, Information Technology, or a related field (preferred).
Job Environment:
  • On-call availability for emergency support and incident response.
  • Occasional after-hours work for maintenance and upgrades.
  • Opportunity to work with cutting-edge networking technologies in a dynamic IT environment.
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