Home Saudi Arabia E-Commerce Sales Specialist

Home Saudi Arabia E-Commerce Sales Specialist

E-Commerce Sales Specialist

Full time at Albinalico in Saudi Arabia
Posted on January 30, 2025

Job details

An E-Commerce Sales Specialist is responsible for managing and developing relationships with key accounts in the e-commerce sector. The primary focus will be on driving sales, optimizing product visibility, and ensuring overall customer satisfaction. This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of e-commerce platforms.

Responsibilities:

  • Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
  • Provide support in other areas of Media Marketing, SEO, Keyword Research, and Google Analytics.
  • Monitor changes in product sales by using web analytics to stay organized.
  • Monitor key trading tasks such as stock management, fragmentation, and product returns.
  • Liaise closely with Marketing, Sales, and customer service teams to improve efficiencies and customer experience.
  • Manage new product uploads, category builds, product detail maintenance, and promotional activities.
  • Assist with the day-to-day coordination of e-Commerce marketplace activities, e.g., product uploads, reporting, organizing stock transfers.
  • Report on e-Commerce trade performance including KPIs, providing data-driven insight and conducting deep analysis where needed to better understand shopping behaviors and trends.
  • Build and maintain strong relationships with key e-commerce accounts.
  • Collaborate with clients to understand their business objectives and align strategies accordingly.
  • Monitor account performance and identify opportunities for growth.
  • Develop and implement strategies to maximize sales and revenue from key accounts.
  • Analyze sales data, market trends, and customer behavior to identify opportunities and challenges.
  • Address customer inquiries and issues promptly, ensuring a high level of customer satisfaction.
  • Stay updated on industry trends, competitor activities, and market dynamics.
  • Conduct regular market research to identify new opportunities and potential challenges.
  • Ensure compliance with contractual obligations and agreements.
  • Participate in the continuous development and improvement of the website to enhance performance and user experience.

Job Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Proven experience in e-commerce account management or related roles.
  • Knowledgeable of analytical tools for performance measurement, determining improvements and innovations.
  • Proficient in SEO, Google Analytics, and online marketing tools.
  • Knowledge of how users interact and shop in a digital environment.
  • Strong analytical skills and proficiency in data analysis tools.
  • Excellent communication and negotiation skills.
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