Job details
Black & Grey HR is hiring an IT Specialist for a diversified group of companies known for delivering world-class technological products and services across multiple industries. The IT Specialist will manage the company’s technology infrastructure ensuring that all systems run efficiently, securely, and without interruptions. This role involves maintaining hardware and software, troubleshooting network and system issues, supporting end-users, and implementing best practices for data security and system management.
Responsibilities
- Manage and maintain the company’s IT infrastructure including servers, networks, and devices.
- Install, configure, and update software and hardware as needed to ensure systems are up-to-date.
- Monitor network performance and troubleshoot connectivity or performance issues.
- Ensure data security through regular updates, firewalls, antivirus measures, and data backups.
- Provide technical support and training for end-users addressing hardware or software issues.
- Oversee system backups, data recovery processes, and disaster recovery planning.
- Document IT processes and procedures and maintain an accurate inventory of all hardware and software assets.
- Collaborate with external vendors for support and procurement as needed.
- Stay informed on the latest technology trends, tools, and security standards.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience as an IT Administrator, System Administrator, or similar role.
- Strong knowledge of network management, Windows/Linux systems, and cybersecurity practices.
- Proficiency in troubleshooting, diagnosing, and resolving IT issues.
- Familiarity with cloud solutions (e.g. AWS, Azure) is a plus.
- Excellent communication skills and ability to support non-technical users.
Benefits
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