Front Office Supervisor

Full time at Sharafi Group Investments in UAE

Posted on January 27, 2025

Job details

Full job description 1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. 6. Supervise daily shift process ensuring all team members adhere to standard operating procedures. 7. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. 8. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. 9. Adhere to company credit limit/ floor limit policies. 10. Allocate rooms to expected arrivals after checking the guests preferences and special requests. 11. Build strong relationships and liaise with all other department's especially housekeeping, reservations etc. 12. Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND(Do Not Disturb) and paging for in-houseguests. 13. Cross Check all billing instructions are correctly updated Job Type: Full-time Application Question(s):
How many years of experience you have as a Front office Supervisor?
Do you have any Hospitality Experience?

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Sharafi Group Investments

See All Sharafi Group Investments Jobs

Improve your chance to get this job. Do an online course on Receptionist starting now.

Office Management & Reception Diploma New Skills Academy

AED 88
~~AED 1,098~~

Duration: Upto 15 Hours

Enrol
Office Skills Course Line

AED 95
~~AED 1,763~~

Duration: Upto 10 Hours

Enrol

See all courses

See All Front Jobs

Front Office Supervisor

Job details

Apply safely

Hiring company

Sharafi Group Investments

Water and Production Operations Supervisor

CT supervisor

Public Relation Officer

Legal and Compliance Officer

Senior Expediting Officer

Instrument Technician

Non-Operated Development Engineering specialist

Assistant Superintendent

Graduate Trainee - Engineering (Part Time - UAE Nationals Only)

K919-ESG-Tech Prof-Coiled Tubing, Assoc

K919-ESG-Tech Prof-Coiled Tubing, Assoc

Field Prof-Optimization, Assoc

Camp Boss senior

Marine Pilot

Document Controller

Procurement Specialist

Jobs

Courses

Location

Follow us

Home UAE Front Office Supervisor

Home UAE Front Office Supervisor

Front Office Supervisor

Job details

Apply safely

Hiring company

Sharafi Group Investments

Similiar Jobs that might interest you

Water and Production Operations Supervisor

CT supervisor

Public Relation Officer

Legal and Compliance Officer

Senior Expediting Officer

Instrument Technician

Non-Operated Development Engineering specialist

Assistant Superintendent

Graduate Trainee - Engineering (Part Time - UAE Nationals Only)

K919-ESG-Tech Prof-Coiled Tubing, Assoc

K919-ESG-Tech Prof-Coiled Tubing, Assoc

Field Prof-Optimization, Assoc

Camp Boss senior

Marine Pilot

Document Controller

Procurement Specialist

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us