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Home Saudi Arabia Catering Operations Manager

Catering Operations Manager

Full time at Future Careers Middle East in Saudi Arabia
Posted on January 24, 2025

Job details

On behalf of a leading F&B-focused hospitality company renowned for its diverse concepts, we are seeking a skilled Catering Operations Manager to lead their newly established division. Based in Riyadh, your primary responsibilities will include: Department Setup & Launch:

  • Collaborate with leadership to establish the catering department’s structure, workflows, and operational goals.
  • Develop policies, procedures, and systems to ensure operational efficiency.
Operations Management:
  • Oversee day-to-day catering operations, including event execution, logistics, and supply chain management.
  • Ensure seamless coordination between kitchen, service, and delivery teams for high-quality catering services.
Team Leadership:
  • Recruit, train, and manage a team of catering staff, fostering a positive and productive work environment.
  • Implement staff schedules to meet operational demands while optimizing labor costs.
Client Engagement:
  • Collaborate with sales and account teams to understand client needs and translate them into exceptional catering experiences.
  • Act as a point of contact for key clients during events, ensuring satisfaction and resolving issues.
Budget & Cost Management:
  • Develop and manage the catering department’s budget, ensuring profitability and cost control.
  • Monitor expenses and implement strategies to optimize resource allocation.
Quality & Compliance:
  • Maintain high standards of food quality, service, and presentation across all catering events.
  • Ensure compliance with health, safety, and hygiene regulations at all stages of operations.
Vendor & Supply Chain Management:
  • Source and manage relationships with suppliers and vendors to ensure timely delivery of high-quality products.
  • Negotiate contracts to secure favourable terms for the department.
Performance Analysis & Reporting:
  • Track operational KPIs and provide regular reports to senior management, identifying areas for improvement.
  • Implement process enhancements to improve efficiency and customer satisfaction.
Skills
  • Proven experience in operations management within the catering or hospitality industry with a minimum of 5 years in a similar role.
  • Strong leadership skills with the ability to build and manage high-performing teams.
  • Excellent organizational and multitasking abilities.
  • In-depth knowledge of catering logistics, event planning, and food safety regulations.
  • Financial acumen, including budgeting and cost management.
  • Strong communication and interpersonal skills to liaise with clients, vendors, and internal teams.
  • Proficiency in operations management tools and software.
  • A degree in Hospitality Management, Business Administration, or a related field is a plus
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