Home Saudi Arabia Front Office Manager

Home Saudi Arabia Front Office Manager

Front Office Manager

Full time at Accor in Saudi Arabia
Posted on January 15, 2025

Job details

Job Title: Front Office Manager Job Description:

  • Control of front desk tidiness and availability of all necessary stationery and material including pens, forms, and informative leaflets.
  • Ensuring timely and accurate customer service.
  • Scheduling shifts and supervising front-office personnel including receptionists, security guards, and call center agents.
  • Training and supporting office staff.
  • Handling complaints and specific customer requests.
  • Monitoring stock and ordering office supplies and troubleshooting emergencies.
  • Organizing office budget.
  • Managing records of office expenses and costs.
  • Overseeing compliance with company policies and security requirements.
Qualifications:
  • Proven experience in customer service and office management.
  • Proficiency in MS Office and English (oral and written).
  • Strong communication, interpersonal, and problem-solving skills.
Company Industry:
  • Hotels
  • Hospitality
Department / Functional Area:
  • Administration
Keywords:
  • Front Office Manager
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