Home UAE Call Center Agent - Abu Dhabi

Home UAE Call Center Agent - Abu Dhabi

Call Center Agent - Abu Dhabi

Full time at a Laimoon Verified Company in UAE
Posted on January 15, 2025

Job details

Answers phones & emails from customers professionally and responds to customer inquiries and complaints. Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge. Provides customers with information on company services and products while ensuring conversion of inquiries to reservation is achieved where possible. Researches new information using available resources, updates job knowledge by studying new product/service descriptions and participates in relevant trainings. Handles and resolves customer complaints regarding product & services, processes forms and applications. #J-18808-Ljbffr

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