Job details
Answers phones & emails from customers professionally and responds to customer inquiries and complaints. Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge. Provides customers with information on company services and products while ensuring conversion of inquiries to reservation is achieved where possible. Researches new information using available resources, updates job knowledge by studying new product/service descriptions and participates in relevant trainings. Handles and resolves customer complaints regarding product & services, processes forms and applications. #J-18808-Ljbffr
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Hiring company
Confidential
-
Customer Care Diploma Brentwood Open Learning CollegeAED 264
AED 2,738Duration: Upto 200 Hours -
Professional Customer Service Skills Diploma The Teachers TrainingAED 45Duration: Upto 2 Hours
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