Job details
Job Purpose:
- To manage and grow a portfolio of profitable borrowing and non-borrowing customer base in defined geographical markets in pursuit of specific sales service growth and opportunity targets.
- Responsible for identifying, originating & delivering business across all products in the identified target segment.
- Maintains active prospecting effort and pipeline to achieve core financial objectives.
- Responsible for delivery against assigned financial revenue and balance sheet targets.
- Fulfill customers' requirements and manage the overall relationship ensuring quality of service.
- Responsible for maximizing Share of Wallet (SOW) at client level across the managed portfolio.
- Responsible for maintaining the pipeline, ensuring that the information is complete and accurately updated, and all identified opportunities are included.
- Initiate credit proposals for borrowing customers.
- Responsible for credit analysis, onboarding, and monitoring support for acquisition and management of the borrowing customer portfolio with need-based assistance from assigned Assistant Relationship Managers.
- Responsible for monitoring compliance with approved terms.
- Responsible for service recovery tasks and resolution of escalated customer transactions for breach of TAT and exceptions allowed under Operational Delegation.
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Demonstrate compliance with the organization's values and ethics at all times to support the establishment of a value-driven culture within the bank.
- Accountable for prospecting new business and expanding the existing Commercial Banking customer base.
- Engages in dialogue with CEO and CFO levels of clients to assess holistic banking needs and provide customized banking insights and solutions.
- Bachelor's Degree in Business Administration, Finance, Banking, or a related major field of study is preferred.
- 8 years of relevant experience in Corporate, Commercial, or Business Banking with at least 3 years in similar positions managing a borrowing customer base in the identified target segment.
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Hiring company
First Abu Dhabi Bank
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