Job details
We are a dynamic UAE start-up on a mission to disrupt the furniture industry in Dubai. Since our launch in 2021, we have already furnished 1000 homes.In 2023, we launched www.kurtains.ae - a sister company specialized in custom made curtains - and we are looking for an operations manager to build and oversee the installation teams, manage their day-to-day operations, and put in place state-of-the-art operational processes for MAKAN.DRIVING LICENSE IS MANDATORY TO APPLY FOR THE ROLE.What will you do at MAKAN?Build a state-of-the-art installation team: hire, train, and develop technicians.Manage day-to-day operations: define scheduling and dispatch installation teams.Define, monitor, and optimize KPIs for curtains installation.Visit installations to conduct quality audits.Help us scale Kurtains operations and build standard processes.Solve potential issues with clients linked to installation.What do you need to apply?At least 5 years of experience in fast-paced client-facing operations (shipping, logistics, transportation): if you like solving daily logistic puzzles, this job is for you!Excellent verbal and written communication in English: at MAKAN, the client is king. We are looking for someone very patient with clients, who can always find a solution that makes them happy.Entrepreneurial spirit: you like building operations and want to progress fast in your career. At MAKAN, we recognize and promote talent.UAE driving license is mandatory.Good grip on Microsoft Excel/Google Sheets, and open to learning new digital tools.Previous experience in the curtains industry and past entrepreneurial experience are a big plus!
#J-18808-Ljbffr Management & Operations
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