Director of Aircraft Management Sales and Customer Service

Full time at a Laimoon Verified Company in UAE

Posted on January 13, 2025

Job details

Director of Aircraft Management Sales - DubaiConfidentialPosted 3 months agoJob reference: 28592Location: —Job type: Direct HireAddress: ConfidentialDirector of Aircraft Management Sales - DubaiCAE Parc Aviation are currently recruiting for a renowned business airline in Dubai. We are looking for an experienced Director of Aircraft Management Sales, reporting directly to the CEO.The Director Aircraft Management is responsible for the implementation of sales initiatives for managed aircraft opportunities, while also playing a crucial role in overseeing and enhancing current customer relationship operations, supervising the Customer Success function. The ideal candidate will possess a deep understanding of the VIP/business aviation industry, has strong sales acumen, and a proven track record in customer relationship management.Responsibilities:Develop and implement effective sales strategies to secure new aircraft management contracts, focusing on maximizing revenue and expanding market share.Lead and motivate the aircraft management sales initiatives throughout the organization.Fostering a culture of excellence and continuous improvement within the aircraft management business.Build and maintain strong relationships with aircraft owners, aircraft managers, brokers, private wealth management offices, financial institutions, and other industry stakeholders to identify new business opportunities and enhance industry presence.Work closely with the customer success team to ensure that client relationships are managed effectively, ensuring high levels of customer satisfaction and loyalty.Oversee the customer success function, implementing best practices and processes to enhance customer experience throughout the client lifecycle.Provide expert advice and consultancy to clients on aircraft management solutions, leveraging in-depth knowledge of the aviation sector and market trends.Collaborate with the marketing team to create compelling sales materials and campaigns that effectively communicate the company's value proposition.Represent the company at industry events, conferences, and networking functions, enhancing the company's profile and developing new business opportunities.Prepare and present detailed reports on sales performance, market analysis, and business development strategies to senior management.Ensure offers and contracts are well designed to attract customers, protect the company, and ensure suitable financial return.Supervise the implementation of each contract, from signature to aircraft entry into service and beyond, so that both parties will have a clear understanding and agreement about the contents.Experience:At least 10 years of experience in the aviation industry with a focus on aircraft management and sales.Proven track record of achieving sales targets and driving revenue growth.Extensive network of potential clients and strong relationship-building skills.Exceptional leadership and managerial skills with at least 10 years of leading high performing teams.Excellent communication and negotiation abilities.Strong business acumen and strategic thinking.Knowledge of aircraft management services and industry regulations.Bachelor's degree in aviation management, business administration, or a related field.Fluency in English, both written and spoken.Equal Employment OpportunityAt CAE, everyone is welcome to contribute to our success. With no exception. As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age. The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse. CAE Parc Aviation is an Equal Opportunities Employer.

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Director of Aircraft Management Sales and Customer Service

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Director of Aircraft Management Sales and Customer Service

Job details

Apply safely

Hiring company

Confidential

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