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Home UAE Product Lead

Product Lead

Full time at Agoda in UAE
Posted on January 12, 2025

Job details

Roles and Responsibilities

  • Develop and execute the product roadmap for the Flight Platform, aligning it with the company’s overall strategic goals and vision.
  • Partner with customers of the Flight Platform to understand their needs and account for those needs as you build out solutions with your team.
  • Conceptualize, launch, and optimize flight products and features, experiment, test their performance, and iterate quickly.
  • Conduct market research, competitive analysis, and customer insights to identify market opportunities and user needs.
  • Define higher-level objectives and key results, translate those into requirements and stories, establish landmarks, and lead the execution of projects across multiple teams.
  • Spend time in quantitative data monitoring of critical metrics around platform health and feature quality, and understand the relationship between those platform metrics, key business results, and customer happiness.
  • Work collaboratively with Engineering, Marketing, Content, Flight commercial & supply operation, and UX teams on cutting-edge technologies.
  • Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions.
What You’ll Need to Succeed:
  • 7+ years of proven track record as a product manager, preferably in the flight/travel industry with a focus on flight platforms.
  • Possesses a deep understanding of the travel industry, particularly in the flight sector.
  • Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
  • Strong data skills.
  • Excellent communication skills (both verbal and written in English) with a proven ability to convey complex messages clearly and with conviction to different stakeholders.
  • Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
  • Hands-on mentality, with a proactive approach to problem-solving.
It’s Great If You Have:
  • MBA or master’s degree in Math, Economics, Computer Science, or Statistics.
  • Strong proficiency in data tools such as SQL, Python, R, or equivalent.

Desired Candidate Profile

Key Skills for a Product Lead
  1. Strategic Thinking:
    • Ability to define and drive the product vision, strategy, and roadmap in alignment with business goals and customer needs.
    • Making data-driven decisions, considering market trends, customer feedback, and competitive analysis.
  2. Leadership and Team Management:
    • Leading cross-functional teams, including product managers, designers, engineers, and marketers, to ensure product success.
    • Motivating teams, resolving conflicts, and fostering collaboration among team members with diverse skill sets.
  3. Product Lifecycle Management:
    • Managing the entire lifecycle of the product, from ideation to launch and post-launch optimization.
    • Overseeing product iterations and ensuring continuous improvements based on feedback and metrics.
  4. Customer-Centric Mindset:
    • Understanding user needs, pain points, and behavior through user research and data analysis.
    • Making customer experience and satisfaction a core priority in the product development process.
  5. Communication Skills:
    • Strong verbal and written communication skills to clearly articulate product vision, updates, and challenges to both technical and non-technical stakeholders.
    • Managing stakeholder expectations and ensuring alignment across departments.
  6. Prioritization and Decision-Making:
    • Ability to prioritize features, fixes, and initiatives based on customer value, business goals, and technical constraints.
    • Balancing competing demands, resource limitations, and time constraints effectively.
  7. Problem-Solving and Innovation:
    • Identifying product gaps and challenges, and coming up with innovative solutions to meet customer needs and stay competitive in the market.
    • Creating scalable processes to improve product delivery and quality over time.
  8. Analytics and Data Interpretation:
    • Using data analytics tools to measure product performance, track KPIs, and gather insights to guide future product decisions.
    • Conducting A/B testing, user testing, and analyzing feedback to refine product strategies.
  9. Market and Industry Knowledge:
    • Keeping up with industry trends, competitor strategies, and emerging technologies to ensure the product remains relevant and competitive.
    • Conducting market research to understand customer needs and market gaps.
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