Job details
Roles and Responsibilities
- Develop and execute the product roadmap for the Flight Platform, aligning it with the company’s overall strategic goals and vision.
- Partner with customers of the Flight Platform to understand their needs and account for those needs as you build out solutions with your team.
- Conceptualize, launch, and optimize flight products and features, experiment, test their performance, and iterate quickly.
- Conduct market research, competitive analysis, and customer insights to identify market opportunities and user needs.
- Define higher-level objectives and key results, translate those into requirements and stories, establish landmarks, and lead the execution of projects across multiple teams.
- Spend time in quantitative data monitoring of critical metrics around platform health and feature quality, and understand the relationship between those platform metrics, key business results, and customer happiness.
- Work collaboratively with Engineering, Marketing, Content, Flight commercial & supply operation, and UX teams on cutting-edge technologies.
- Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions.
- 7+ years of proven track record as a product manager, preferably in the flight/travel industry with a focus on flight platforms.
- Possesses a deep understanding of the travel industry, particularly in the flight sector.
- Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
- Strong data skills.
- Excellent communication skills (both verbal and written in English) with a proven ability to convey complex messages clearly and with conviction to different stakeholders.
- Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
- Hands-on mentality, with a proactive approach to problem-solving.
- MBA or master’s degree in Math, Economics, Computer Science, or Statistics.
- Strong proficiency in data tools such as SQL, Python, R, or equivalent.
Desired Candidate Profile
Key Skills for a Product Lead- Strategic Thinking:
- Ability to define and drive the product vision, strategy, and roadmap in alignment with business goals and customer needs.
- Making data-driven decisions, considering market trends, customer feedback, and competitive analysis.
- Leadership and Team Management:
- Leading cross-functional teams, including product managers, designers, engineers, and marketers, to ensure product success.
- Motivating teams, resolving conflicts, and fostering collaboration among team members with diverse skill sets.
- Product Lifecycle Management:
- Managing the entire lifecycle of the product, from ideation to launch and post-launch optimization.
- Overseeing product iterations and ensuring continuous improvements based on feedback and metrics.
- Customer-Centric Mindset:
- Understanding user needs, pain points, and behavior through user research and data analysis.
- Making customer experience and satisfaction a core priority in the product development process.
- Communication Skills:
- Strong verbal and written communication skills to clearly articulate product vision, updates, and challenges to both technical and non-technical stakeholders.
- Managing stakeholder expectations and ensuring alignment across departments.
- Prioritization and Decision-Making:
- Ability to prioritize features, fixes, and initiatives based on customer value, business goals, and technical constraints.
- Balancing competing demands, resource limitations, and time constraints effectively.
- Problem-Solving and Innovation:
- Identifying product gaps and challenges, and coming up with innovative solutions to meet customer needs and stay competitive in the market.
- Creating scalable processes to improve product delivery and quality over time.
- Analytics and Data Interpretation:
- Using data analytics tools to measure product performance, track KPIs, and gather insights to guide future product decisions.
- Conducting A/B testing, user testing, and analyzing feedback to refine product strategies.
- Market and Industry Knowledge:
- Keeping up with industry trends, competitor strategies, and emerging technologies to ensure the product remains relevant and competitive.
- Conducting market research to understand customer needs and market gaps.
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Hiring company
Agoda
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