Call Center Executive

Full time at WhiteLine Clinic in UAE

Posted on January 8, 2025

Job details

Responsibilities:

Responsible for appointments & conversion targets set by the company.
Answer incoming calls and any other form of inquiry and respond appropriately to the customer’s queries.
Assist patients in scheduling appointments with the requested doctor.
Recognize and document all information as per the standard operating procedure.
Promote and upsell services as and when required.
Document all call information according to standard operating procedures.
Complete call logs and reports.
Ensure the call center area is tidy and presentable with all necessary stationery/office materials.
Safeguard privacy and confidentiality.
Marketing: Telemarketing should be done as and when required.

Requirements and Skills:

Proficient in speaking English, Arabic, and Tagalog .
Preferably Female with a pleasing personality.
Previous experience in sales and customer support role.
Track record of achieving targets.
Strong phone and verbal communication skills along with active listening.
Well-versed with CRM systems and practices.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities, and manage time effectively.

Work Location: Dubai - UAE Job Type: Full-time & Part Time Salary: AED1,750.00 - AED3,500.00 per month Expected Hours: 24 per week Language:

Arabic, English, Tagalog (Required)

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Hiring company

WhiteLine Clinic

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Call Center Executive

Job details

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Hiring company

WhiteLine Clinic

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