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Home UAE Telesales Executive

Telesales Executive

Full time at Ghobash Trading & Investment Company in UAE
Posted on December 22, 2024

Job details

Job Responsibilities

  • To contribute to generating sales for our company by closing sales deals over the phone and maintaining good customer relationships.
  • To market the consumable base of GCG and sell the consumables to GCG & Non-GCG Clients whilst ensuring customer satisfaction.

Market the Consumable Base of GCG

  • Update the list of prospective customers on a regular basis from new machine installations, other Non-GCG client base through Internet/Telephone Directory and existing customers of GCG.
  • Approach new customers and market the consumable products available with GCG and various offers.
  • Proactively check other sources of business, i.e., tenders and leads from engineers and other staff, and approach them.
  • Mark customers into green, yellow, and red categories, and make regular follow-ups.
  • Ensure optimal customer satisfaction at all stages.

Sell the Consumables to GCG & Non-GCG Clients

  • Receive consumables/lower-end machine inquiries directly from the customer, Contract Coordinator, or sales department.
  • Submit quotations from the price list to the customer for third-party consumable items.
  • Receive the approved quotation or the LPO from the customer.
  • Properly check the contract status of approved quotations and LPO received from customers. Validate all terms and conditions.
  • Input the order in the system as a quotation for required approvals.
  • Monitor and check stock levels of items required and request the logistics coordinator to order the items with the approval of the Service Manager.
  • If the GCG credit controller blocks the order, proactively approach the client with previous pending payments and arrange to clear them with constant follow-up.
  • Once the order is released, ensure all items are delivered to the client.
  • Make a courtesy call to the requestor and build trust & confidence with the client.
  • Should always be self-driven and keep searching for new prospects.

Desired Candidate Profile

Qualifications
  • Bachelor's degree in any discipline from a recognised university or institution.

Company Industry

  • Banking
  • Broking

Department / Functional Area

  • Business Development
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