E-Commerce Manager Rayhaan Hotels & Resorts

Job DescriptionWe are currently seeking passionate and dynamic E-Commerce professionals who will be responsible for assisting the Director of Marketing & Communications and the Corporate Director of E-Commerce in online content management, seeking online marketing opportunities, and managing the SEO of Rotana website and web traffic. Your role will include key responsibilities such as:Assist the Director of Marketing & Communications and the Corporate Director of E-Commerce in developing and increasing traffic through direct and semi-direct online channels that will improve the overall revenue for the property and other key financial and customer metrics.Assist the Director of Marketing & Communications and the Corporate Director of E-Commerce in evaluating the performance of our branded website and give suggestions for how to promote and improve the presence of the hotel on the web, with the aim to increase the number of bookings and overall production while keeping the website up to date.Assist the Director of Marketing & Communications in creating and executing online campaigns across all online channels including, but not limited to, social media and third-party websites.Monitor, implement, and execute the active presence of the property on all social media tools, and set up and manage campaigns (paid/non-paid) and competitions to maximize the online exposure of the property.Develop the e-newsletters and any other online advertising mediums pertaining to the property, in addition to handling its presence on partners' websites and e-newsletters.Ensure the property's content (photography & descriptions) across all online channels remains accurate and brand compliant.Conduct regular quality assurance audits on the hotel's descriptive content & images to ensure parity on all channels and integrity with the brand website.Load and update content (photography & descriptions) for the property on all online channels in cooperation with the Director of Marketing & Communications.Monitor and assess the property's reviews on online portals, ensure that official feedback from the hotel is in place whenever necessary, and manage the ORM system and reports.Identify and evaluate new marketing opportunities to increase direct internet traffic and drive online production. Create the quarterly E-Commerce Action Plan outlining the activities planned to increase the online production and awareness.Assist in evaluating the online presence and rate position of immediate competitors.Assist the Director of Marketing & Communications in monitoring and implementing the full year online marketing and advertising plan.SkillsEducation, Qualifications & ExperiencesYou should be an advertising, marketing, or communication graduate with preferable experience in a similar field. You must be computer literate with effective communication skills, verbal and written in English, and preferably in Arabic as well.Knowledge & CompetenciesThe ideal candidate will be a young, outgoing, vibrant, and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentation and accounts records on all clients assigned, while possessing the following additional competencies:Understanding the BusinessTeam BuildingPlanning for BusinessLeading PeopleValuing DiversityManaging OperationsCustomer FocusAdaptabilityInfluencing OutcomesDrive for Results

#J-18808-Ljbffr Management & Operations